Plextor CD-R PX-W5224A

[Wayne Orlicki]

I've been in touch with Plextor Tech Support since posting my message here. Should I continue with them or handle this through MTU?

I get a 5-green blink if I use a blank CD-R and an 8-green blink if I insert an audio CD. After trying both solutions suggested on the Plextor site for these two indicators, nothing is resolved. I also tried the self-diagnostic suggested by their Tech Support, but that doesn't even work like it's supposed to. I no longer have any other CD burning software on my computer to try out, but it looks from all indications that the drive is toast.

What's the next step?