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Old July 7th, 2013, 05:14 AM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Join Date: Mar 2004
Location: Kent, England
Posts: 6,392
Re: trouble upgrading

Which version are you currently using ?

I just checked access to my own account and it connects OK so don't think the problem lies there.
Are you sure your using the correct email and password to log in ?
If you changed your email since first registering then you will need to enter your old email address to enter the accounts log in then change your email details when you get in.

The email you used to register Hoster has to stay the same as when it was first registered, trying to change this can cause problems.

When you say it just stops when sending the info to mtu, do you not get any other message ?

One thing might help try system restore to a time before the problem started.
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Roy.
Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.

Last edited by Roy Dennis; July 7th, 2013 at 05:41 AM.
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