Hoster crashing

[Telecaster]

I have version 5.08 and since I have had my new Alienware laptop Hoster has been crashing.......never had this problem until then.Hoster will play 5 or 10 songs and the will stop working and hang........Please help....
My system is as follows..............

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System Information
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Time of this report: 5/26/2013, 19:54:28
Machine name: DAN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M14xR2
BIOS: InsydeH2O Version 03.72.24A12
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 6144MB RAM
Available OS Memory: 6026MB RAM
Page File: 2964MB used, 9086MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
---------------
Display Devices
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Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05521028&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD035C
Native Mode: 1366 x 768(p) (59.970Hz)
Output Type: Internal
Driver Name:
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Sound Devices
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Description: Speakers (Sound Blaster Recon3Di)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_10280552&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/27/2012 23:58:10, 1052760 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
Description: Microphone Array (Sound Blaster Recon3Di)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
Date and Size: 3/27/2012 23:58:10, 1052760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: What U Hear (Sound Blaster Recon3Di)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0100.2033 (English)
Driver Attributes: Final Retail
Date and Size: 3/27/2012 23:58:10, 1052760 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
　
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 392.0 GB
Total Space: 463.0 GB
File System: NTFS
Model: WDC WD5000BPKT-75PK4T0
Drive: D:
Model: MATSHITA DVD+-RW UJ8A7
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

[Roy Dennis]

A bit baffled as to why you should have this problem.

It seems in your spec you have an external graphic card. Can you try using Hoster without the external card and see if the same problem occurs. If it doesn't occur when not using it then that is a clue to the problem.

Are you playing songs from a previously loaded songlist when they crash ?

If you start from a blank playlist and load fresh tracks from the search dialog do you still get the crash ?

Where you using 5.08 before you got the Alienware laptop ?

[Telecaster]

Hello Roy
Thanks for the reply......
When I bought the Alienware laptop I Loaded 5.08 Hoster......when I run Hoster I shut everything down that might interrupt the program.Hoster Started to crash almost right away after loading 5.08.As for the graphic card ,it is internal ........I have 2 songlist...and the crash has happened on both.I was using 5.08 on a netbook with no issues.
At this point I do not want to play around with the sonlist as I do not want to lose my "SAVED" Singers or chords.....I use this program as a musician so my singers are "CHORDS" and and man it takes a long time to reload.
Is there a way to save the singers column and key column without having to re do it ????????
Thanks
Dan

[Roy Dennis]

Sorry that was a mistake on my part, I meant your Audio card not graphics, seems like an external. Is it? if so try running without it.

[Roy Dennis]

Originally Posted by Telecaster

Hello Roy
At this point I do not want to play around with the sonlist as I do not want to lose my "SAVED" Singers or chords.....I use this program as a musician so my singers are "CHORDS" and and man it takes a long time to reload.
Is there a way to save the singers column and key column without having to re do it ????????
Thanks
Dan

Are your Chords saved from the File menu or by using the singers list?

If the chords are saved under the file menu then using File/New will not overwrite your existing, if you just started a new blank playlist then loaded about 10 random tracks via the search dialog it would help to see if the problem was to do with your saved playlists.

If your unsure before you try the above you could go to the file menu and select "Save As" give it a file name you could recognize and save it. When you want that playlist returned go to File/Open and select the file and you have it back.

Or if you store your chords via the singers database which is accessed from the singers button in the main dialog they would still be available and be unaffected by entering a few random songs via the search dialog.

But I think you need to start from a blank playlist to test for this problem.

[Telecaster]

Thank You Roy
My Singers and chord columns are saved by the File/Menu....I am good there .I can recall my songlist with my information intact.I suppose there could be potentially a corrupted song????? Although my songlist has been consistent since my netbook days.I took the codecs out and since that it "SEEMS" like its behaving better.....but at this point I will have to wait.Hoster has been running for a while and hasent crashed thus far.

Also my graphics are internal also......

[Telecaster]

Roy....Hoster is still Crashing
if I save the files I have created that have my "SINGERS" and "KEY" and playlist information in them to my desktop.........then uninstall hoster 5.08...............reload it and place the saved "SINGERS" and "KEY" and playlist files back in the C:MTU folder will I lose my "SINGERS" and "KEY" and playlist or will it be intact..????
At this point I might have to reload my Alienware laptop and start from scratch...........
Thanks for your help.......
Dan

[Roy Dennis]

Originally Posted by Telecaster

Roy....Hoster is still Crashing
if I save the files I have created that have my "SINGERS" and "KEY" and playlist information in them to my desktop.........then uninstall hoster 5.08...............reload it and place the saved "SINGERS" and "KEY" and playlist files back in the C:MTU folder will I lose my "SINGERS" and "KEY" and playlist or will it be intact..????
At this point I might have to reload my Alienware laptop and start from scratch...........
Thanks for your help.......
Dan

What you suggest would safeguard your playlists.
If you have the room on a spare hard drive or usb stick (About 100MB should cover it) you could save the whole Hoster folder which contains lots of other recoverable data should you find you need to replace later, your playlist files are normally saved in here unless you changed the path.

That Hoster folder is in the C/MTU folder.

I don't think a normal uninstall removes the Hoster folder but saving it before uninstalling would be a safeguard.

As you say it only started crashing since getting your new Alienware computer, How did you get your files and playlist into it from your old computer ?
When you did this do the files all follow the same path as previously ?

For example if your songs were on the C\ drive on the old computer and in a particular folder do they follow exactly the same file path on the new computer ?

[Telecaster]

Originally Posted by Roy Dennis

What you suggest would safeguard your playlists.
If you have the room on a spare hard drive or usb stick (About 100MB should cover it) you could save the whole Hoster folder which contains lots of other recoverable data should you find you need to replace later, your playlist files are normally saved in here unless you changed the path.

That Hoster folder is in the C/MTU folder.

I don't think a normal uninstall removes the Hoster folder but saving it before uninstalling would be a safeguard.

As you say it only started crashing since getting your new Alienware computer, How did you get your files and playlist into it from your old computer ?
When you did this do the files all follow the same path as previously ?

For example if your songs were on the C\ drive on the old computer and in a particular folder do they follow exactly the same file path on the new computer ?

..................................................................................................
I started from scratch and loaded everything in.....and yes it followed the same path....nothing has changed as far as Hoster is concerned other than I took advantage of the last update offered and "I THINK" now that I recall is when I started having trouble.........(NOT 100 percent sure tho)

What files if you know would I have to save to keep my singers and key information.......????
Thanks
dan

[Roy Dennis]

Originally Posted by Telecaster

..................................................................................................
I started from scratch and loaded everything in.....and yes it followed the same path....nothing has changed as far as Hoster is concerned other than I took advantage of the last update offered and "I THINK" now that I recall is when I started having trouble.........(NOT 100 percent sure tho)

What files if you know would I have to save to keep my singers and key information.......????
Thanks
dan

They are releasing a new update probably in the next 24 hours 5.09, you might be eligible for this if you want to see if that solves your problem.

[MTUSUPPORT]

Download Hoster 5.09

[Telecaster]

Hello
I downloaded 5.09 through the uninstall/upgrade process.The program loaded without problems.The only thing is it shows as version 5.08.I did "NOT" clear the settings...Is this the way it should load??????
Thanks
Dan

[MTUSUPPORT]

Try installling it again from the link above, use upgrade. When Hoster opens you should see the splash screen saying 5.09.

[Roy Dennis]

I installed mine via Hoster Help/Check for updates after starting Hoster.
It shows on mine from the Help/about Hoster as 5.09.
If you have 5.09 you should also see these extra options from the Help tab. Extras are: Performance changes, Ask the community, visit us on facebook.
Also from the tools menu there would be an option for "Hoster data folder".
If your not seeing those extra items then you still have 5.08.

[Telecaster]

when I try to upgrade from the link on forums it takes me to login and wants me to pay................

[Telecaster]

ok this is getting frustrating ....am I to assume I have to pay for the 5.09 version of Hoster as I cant download it without paying..............I ran all my songs through a competitors karaoke software with no issues at all.This leads me to believe in my circumstance Hoster is faulty.....
so what is my answer please........and also why would I pay for the upgrade if the 5.08 version is bad.................
Dan

[MTUSUPPORT]

I have fixed it so you can upgrade to this version. Your last purchase was back in 9/01/2011 so it had already been extended for you to get 5.08.

Let me know if it fixes your issues.

[Telecaster]

According to my account it was March 30, 2013 for my Hoster.
Thank you for your help.
Dan


Just tried to download 5.09 through the check for updates and it will not load at all.............

[Telecaster]

Hi
why was the post deleted.......and answered yes...but still cannot download from Hoster and if I try the website it wants me to pay.......

[MTUSUPPORT]

Right I updated your account to state March 30, so you could install.

Also, 5.08 Most likely is not the issue since you stated you had it running fine on a Netbook, but my guess is something in this system is the cause.