sound drop

[Aidan]

just got a new sony windows 8 laptop with 15 3210 cpu 2.50 GHZ
64 bit operating system ,
ive the lastest hoster on it but i seem to have a sound drop while gigging with it


any ideas

thanks

[Roy Dennis]

Again make sure you set the power management to maximum performance as stated in your other post. Plus all the other recommended settings.
The other setting related to this are in Hoster's Tools/Audio Controls, the bottom box where it reads "Prevent Audio Dropouts" should be defaulted to 10, a lower number increases the chance of audio drops, setting higher should reduce them but will slow reaction times of key & tempo changes. Play around with these settings see if it stops the audio drops.

[bryant]

Originally Posted by Aidan

just got a new sony windows 8 laptop with 15 3210 cpu 2.50 GHZ
64 bit operating system ,
ive the lastest hoster on it but i seem to have a sound drop while gigging with it


any ideas

thanks

Also, Aidan, out of curiosity, are you connected to a usb mixer?

[Susan Waites]

I have a new Hp Pavilion dv6 with Intel Core I7-3610QM CPU 2.30Ghz 16gig Ram 1 TB Hard Drive Windows 7 Home Premium 64 bit. I am running Hoster 508.11. I am having sound problems. It will work fine for about an hour and then the sound starts going up and down, the volumn of the music. I tried changing the Audio control from 10 to 12 and 14 it works for a little while and then starts again. I have done all the changes that are required I even read on the fourm (about Codec Packs in case you experience unexplained video/audio problems you may think apply to codecs) I uninstalled it. It did work a lot better but it is still doing it. I have the power settings on High. I know it is the computer the sound is not effected on the mics and I have my other laptop that I have changed to when it has happened with no problems. Any Ideas?

[Roy Dennis]

Originally Posted by Susan Waites

I have a new Hp Pavilion dv6 with Intel Core I7-3610QM CPU 2.30Ghz 16gig Ram 1 TB Hard Drive Windows 7 Home Premium 64 bit. I am running Hoster 508.11. I am having sound problems. It will work fine for about an hour and then the sound starts going up and down, the volumn of the music. I tried changing the Audio control from 10 to 12 and 14 it works for a little while and then starts again. I have done all the changes that are required I even read on the fourm (about Codec Packs in case you experience unexplained video/audio problems you may think apply to codecs) I uninstalled it. It did work a lot better but it is still doing it. I have the power settings on High. I know it is the computer the sound is not effected on the mics and I have my other laptop that I have changed to when it has happened with no problems. Any Ideas?

I don't know why you are experiencing this problem but just check out these settings:
1) Right click on the speaker icon on the taskbar and select playback devices.
2) Assuming you are using the computers sound card select "Speakers" and check it is the default device then select properties for that item.
3) If you see a Dolby tab open that and un-tick any boxes for audio enhancer and surround then click apply.
4) Click Advanced tab, un-tick any boxes for allow applications to take exclusive control & Give exclusive application priority Press apply and OK
If you use an external sound card try running without it to see if the problem stems from that.
Hoster will probably default to an external card if it's connected for the playlist Audio card in which case the above may have no effect. But there may be settings for enhancements Tab when selecting that much like above that can be disabled to see if it helps.

[Susan Waites]

Thanks Roy, I found those settings and changed them. I will let you know if that fixes the problem. Keep your fingers crossed.....

[Susan Waites]

I tried it after I made those changes it still did it, I went back and checked and looked under Sound Recording Stereo Mix Properties Advanced and unchecked Allow Applications to take exclusive control of this device. I also changed the Speaker Properties Advanced to 24 Bit 96000Hz Studio Quality. Then tried it. It was better, but still some sound issues. I changed Audio Control to 12, it works GREAT!! Don't know for sure what did it, but it works.........

[Aidan]

Hi Roy Sorry haven't being back to you sooner ,
i connected by usb a gigaport ag in to my sony laptop and there was no problem of sound drops , but i cant use the background music or even use instabuttons on the mtu program , with my old l ACER laptop windows xp i had a echo indigo digital card and everything worked and ive had it 9 years but it was getting slow so i got a new sony laptop with windows 8 two months ago and all ive had is problems ,
was thinking of buying a secondhand dell with windows 7 and maybe the problems may stop

would be great full for any help
thnaks
aidan

[Roy Dennis]

I haven't got Windows 8 or a gigaport so am not really the best person to comment on setting this up. Gigaport uses asio drivers that Hoster doesn't support to the best of my knowledge so getting a windows 7 would not help, I think you would only be able to use a single pair of outputs from this card.
Are you using multiple inputs on the gigaport ?
If so try to describe how you are connecting it up.
You should be able to set it up as the playlist audio card which would then play the instabuttons and BA but you would have to select the on board computer audio card as the search audio card.
I'm pretty sure if you try using it as a search audio card as well it won't work.
Try this: first of right click on the speaker icon on the taskbar (if it doesn't show there go through Control Panel) Select playback device, if you want your gigaport to be the main playlist audio playback card select it there (but if it shows multiple Choices then choose just one to make it the default devise then press Apply & OK.
Now Start Hoster, from the tools tab select Audio controls, In the playlist audio card window it should now show your defaulted selection as selected, if not select it from the drop down, for the search audio card select your on board computer audio card. So your headphone would have to be plugged into the speaker out of your laptop and the main sounds from the selected pair of the gigaport.

If anyone else is using one of these cards please join in and help.

[Roy Dennis]

Aidan, just try this little sound card on amazon :
http://www.amazon.co.uk/Dynamode-USB...2.0+sound+card

I have one and it works OK, don't know if it will be upto your standards but at that price you can afford to dispose of it if your not happy with it.
Don't take any notice of the 7.1 channel rubbish it mentions, just use it as a single stereo source as your main playlist card. No software to install just plug it in and go.
Setting it up as the default card in windows playback then open Hoster and it should automatically allocate it as the playlist audio card if not select it as such from the dropdown, then select your on board card as the search audio card.

If you want to use your on board card as the playlist audio card then first make that the default playback device card in windows sound properties.
before opening Hoster/Tools/Audio controls and setting that as playlist audio card and the search audio as the usb.

[Susan Waites]

Well Roy, I thought my problem was solved.....It worked last night good for 2 hours then the sound started going up and down again...I don' have a clue. I am going to contact Hp and see if they have any idea's.

[Joe Nieves]

@Aidan
You are able to use your card without the ASIO drivers, that is only for profesional software like traktor. VirtualDJ, Reason, Abelton...

Just unplug your sound card and uninstall all the drivers including the ASIO driver for your Gigaport souncard, reboot your computer, once fully booted plug in your sound card to a usb port and the card drivers will install, if you see an option to install the ASIO drivers, don't install them.

Check your primary sound card in your computers control panel to make sure your gigaport card is the default sound card, then open Hoster, tools and audio control and go to the second box below "Search Audio Card" and click on the down arrow to choose an available channel in the card for playback, I think your headphone channels on that card is 1&2, but check your owners manual to make sure..

Good Luck..

[Susan Waites]

Roy, I called Hp told them what was going on, they had me to download an updated Audio Driver and a Bios Driver. I set the Audio control back to 10 and tried it last night, it worked Great! no sound problems all night!

Thanks Roy for all your help, hope you have a great day!!

[Roy Dennis]

Originally Posted by Susan Waites

Roy, I called Hp told them what was going on, they had me to download an updated Audio Driver and a Bios Driver. I set the Audio control back to 10 and tried it last night, it worked Great! no sound problems all night!

Thanks Roy for all your help, hope you have a great day!!

Glad to hear you sorted it and thanks for letting us know the cure, that might help others out.

[bryant]

Originally Posted by Susan Waites

I tried it after I made those changes it still did it, I went back and checked and looked under Sound Recording Stereo Mix Properties Advanced and unchecked Allow Applications to take exclusive control of this device. I also changed the Speaker Properties Advanced to 24 Bit 96000Hz Studio Quality. Then tried it. It was better, but still some sound issues. I changed Audio Control to 12, it works GREAT!! Don't know for sure what did it, but it works.........

Susan, did you keep the allow applications box unchecked and at 24 bit 96000Hz studio quality? What made you think of experimenting with those settings? Had you read something in a forum regarding sound issues. My issue now is the audio silencing out during a karaoke song, then Hoster has to close and restart to get the sound back? If you are reading this, feel free to message me, or let me know on her.
Thank you.