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  #1  
Old January 30th, 2013, 12:51 PM
uhuhnottelling uhuhnottelling is offline
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Re: Post Hoster 5.08 Problems here

Quote:
Originally Posted by Roy Dennis View Post
It seems you have removed the folder in the correct way that should avoid the duplicate issue I referred to.
I get a bit worried when people mention separate computers, do you use this separate computer to import any files ?
If it's just to copy and paste I don't see a problem.
I can't point to the the problem yet but something in this removing & copying seems to be where the problem started.
See what happens the next time you re install and we'll take it from there.
you bet! thanks so much!
  #2  
Old February 4th, 2013, 08:08 PM
Harryoke Harryoke is offline
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Re: Post Hoster 5.08 Problems here

I am having a database/quarantine issue with Hoster 5.08 as well. I upgraded to the most recent version this week...my ABOUT HOSTER lookup does not show a period after the 5.08, just the number.

When I added my KMA files, over 500 were quarantined. I did not understand that, I thought there was an error when I moved my archive over, so I used Sync Toy to rebuild my KMA files and attempted to reimport again, and saw the notice about the files with errors, and the error log etc... Noticed the duplicates on the error log and came here to look for answers.

HELP! What do I do about these quarantined files, which I now have doubled (the repeats now have a 1 after them) and how do I get hoster to allow me to use the other 500 some songs that are currently missing from my database? My 4.11 Hoster on the backup reads the database with no problems. I clicked the link from back in December about the fix but that just took me to the download page, which I just DL'd from last week.

THANKS!!!
  #3  
Old February 5th, 2013, 06:58 AM
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Roy Dennis Roy Dennis is offline
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Re: Post Hoster 5.08 Problems here

Quote:
Originally Posted by Harryoke View Post
I am having a database/quarantine issue with Hoster 5.08 as well. I upgraded to the most recent version this week...my ABOUT HOSTER lookup does not show a period after the 5.08, just the number.

When I added my KMA files, over 500 were quarantined. I did not understand that, I thought there was an error when I moved my archive over, so I used Sync Toy to rebuild my KMA files and attempted to reimport again, and saw the notice about the files with errors, and the error log etc... Noticed the duplicates on the error log and came here to look for answers.

HELP! What do I do about these quarantined files, which I now have doubled (the repeats now have a 1 after them) and how do I get hoster to allow me to use the other 500 some songs that are currently missing from my database? My 4.11 Hoster on the backup reads the database with no problems. I clicked the link from back in December about the fix but that just took me to the download page, which I just DL'd from last week.

THANKS!!!
I can't understand why you are not seeing the period after the version # if you downloaded the execute file last week, yes it does take you to the download page
If you still have the original bad install file I should delete it so that you do get the new file.

What I suggest you do is follow the link again and the instructions that was in post #12 of this thread and quoted here:
Quote:
Originally Posted by MTUSUPPORT View Post
Ok,
Quick 5.08 Update has been done to fix the Quarantined files. Please make sure that you download it from here http://www.mtu.com/upgrades/hoster.htm

The only way to find out if it is the correct version or not, is you must install it, then Open Hoster. Once you are in Hoster, go to the Help Menu\About Hoster here you should see 5.08. Notice the Period after the 8. This is the only place, that it will show if you have the fixed version or not.
If after downloading again your version still does not show the period after the version # report back and I will inform Support myself that something is wrong with the download.

If you do get the correct version showing the period then you need to replace the files that were in your quarantined back to their original folders then do the rebuild again.
As you are now showing duplicate copies of these files I should delete the duplicated files with the 1 after them and just return the original copies to their original folders.
Or if you have a backup of the original files use them and delete all the files in the quarantine folder, also delete the contents of the BuildSongDBLog.txt & BuildSongErrors.txt

Let us know how things go.
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  #4  
Old February 5th, 2013, 10:29 AM
Harryoke Harryoke is offline
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Re: Post Hoster 5.08 Problems here

Thank you ... I will attempt to re-download at this time...if I get the period after the version, will delete the noted files, rebuild the files in the folder and build database. If I do not get the correct version after download, will advise here. THANKS>
  #5  
Old February 5th, 2013, 11:23 AM
Harryoke Harryoke is offline
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Re: Post Hoster 5.08 Problems here

I downloaded the file, came with the same name as the one I got last week...just appended a (1) on the end... Version 508.11. Restarted computer and period appears on the new version number.

May want to let them know that the version that I downloaded last week was not the upgraded one.

THANKS!
  #6  
Old February 5th, 2013, 11:49 AM
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Roy Dennis Roy Dennis is offline
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Re: Post Hoster 5.08 Problems here

Quote:
Originally Posted by Harryoke View Post
I downloaded the file, came with the same name as the one I got last week...just appended a (1) on the end... Version 508.11. Restarted computer and period appears on the new version number.

May want to let them know that the version that I downloaded last week was not the upgraded one.

THANKS!
I think that what may have happened before, it did not over-wright the original file as it was the same name, that's why I stated "If you still have the original bad install file I should delete it so that you do get the new file"
I have had this happen in the past myself, it seems this time it appended the (1) to the file name.
Hope the rest goes OK.
__________________
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Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205
Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac.
Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal.
  #7  
Old February 5th, 2013, 12:33 PM
Harryoke Harryoke is offline
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Re: Post Hoster 5.08 Problems here

Last week was a clean install on a newly installed operating system. Thanks Roy, will let you know if I find any other issues. Appreciate the help immensely.
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