JVC800 Players have problems when transparency (superimpose) is enabled

[CHRISTI]

This is in regard to my 1st post in this thread. I sent the cdr to be evaluated over 7 wks. ago. When I didn't hear anything about it, I sent an e-mail twice to support and still have not heard a thing. I can't put the e-mail here because I can't edit out the personal info I added to it. I do not like posting and begging for a response from MTU. What I need to know is obvious between the original post, the mailed cdr and the e-mail. Can soneone please answer me. The reason I am so adament about finding out is because I was under the assumption that these cd's would play on any karaoke player, when I bought the program. FYI, I did record at 1x speed and the JVC player that I am using plays copied commercial karaoke songs, but not the ones that were produced in KHP. Again, PLEASE send me some kind of acknowledgement that someone has seen my information. When you asked for the cd, I tried it again to be sure it wasn't working and then I shipped you the original recording.
Chris