Post Hoster 5.08 Problems here

[Skybird74]

Originally Posted by aznetbear

I also notice that my .kma files are cutting short. The song just abruptly stops.

FYI, I run in AUTO, TEMPO and REMOVE Silence modes.

Thanks

You also posted this in the Beta Forum. Did you upgrade to the 5.08 release version in this post? I'm asking because I'm wondering if your issues are related to this version or the beta version. I haven't upgraded yet simply because of issues being reported here that I am not experiencing with Beta 14.

[bowfishn]

The new fix has taken care of the Quarantined files.
Thanks
Shane

[MTUSUPPORT]

Skybird,
Beta 14 was the first release of 5.08 so this is what you are running. As to the Audio issues I will be calling each of you today, or you can email me at support@mtu.com with a good time to reach you. We are working on this, and not able to cause it on our systems.

[bryant]

Originally Posted by MTUSUPPORT

Skybird,
Beta 14 was the first release of 5.08 so this is what you are running. As to the Audio issues I will be calling each of you today, or you can email me at support@mtu.com with a good time to reach you. We are working on this, and not able to cause it on our systems.

Best time for me is 3:30 as have gigs all day after that. We'll get our computers hooked up eventually, too. Just gotta get our timing down.

[MTUSUPPORT]

Bryant,
That time would work great for me today. Shoot me an email with your number to reach you at.

[bryant]

Originally Posted by MTUSUPPORT

Bryant,
That time would work great for me today. Shoot me an email with your number to reach you at.

Sorry, I didn't read this in time. I assumed you had my number as your Dad had called me several times in the past. I'll email you tomorrow with another time and the number. Thx.

[Skybird74]

Originally Posted by MTUSUPPORT

Skybird,
Beta 14 was the first release of 5.08 so this is what you are running. As to the Audio issues I will be calling each of you today, or you can email me at support@mtu.com with a good time to reach you. We are working on this, and not able to cause it on our systems.

No audio issues with B14. I have not yet installed the Release version.

[mmanthie]

I added to my help ticket but no response so I decided to add here in MTU reads this, My PC's are Main-AMD FX4100 w/4gb, Xp pro and other PC is AMD 6000+ w/4gb XP pro the only programs I run Is Hoster and PCDJ. I have about 20000 songs. It has never happened until 5.08, I tried Codec pack and still same thing. If i go to 5.07 i don't have any issues. if you need any other info please let me know. Thanks Mark

[Roy Dennis]

Originally Posted by mmanthie

I added to my help ticket but no response so I decided to add here in MTU reads this, My PC's are Main-AMD FX4100 w/4gb, Xp pro and other PC is AMD 6000+ w/4gb XP pro the only programs I run Is Hoster and PCDJ. I have about 20000 songs. It has never happened until 5.08, I tried Codec pack and still same thing. If i go to 5.07 i don't have any issues. if you need any other info please let me know. Thanks Mark

Regarding your help ticket, did you get an immediate auto response with a ticket # , if not have you checked your spam folder or the email address you used ?

I don't really know why you should have this problem regarding audio drop out when searching with 5.08 that you do not have in 5.07. Support has not been able to replicate the problem but has indicated that they are working on it in post #21 of this thread, they may have meant you when answering that post, try sending an email to support to the address indicated in that post, they may suggest hooking up to your computer to try and sort the problem, you won't get any response now till Monday as they don't work weekends.

The only thing that changed to my knowledge with the search was to allow the * wildcard search again that was removed in 5.07 as that was known to cause drop outs so I assume you are not referring to when using that feature ?
As you don't mention a brand name for your computer only the processor type I assume these are desktop computers and not laptops ?

Are you using more than one sound card ?
If so are they both internal or is one a usb sound card ?

Do you use a usb mixer to output your audio ?

When using the search feature does it always cause the drop outs or only when it lists lots of entries ?

When you search and get this drop out, are you selecting other fields to sort on other than the defaulted fields ?
I repeat I don't know why you are getting this problem but answering the above may make it easier to try to duplicate the problem so as to find a cure.
Some thing you could try is Tools/audio controls, try raising the # in the prevent audio drop outs box.

[rickyrey]

Right now I am in the middle of a show. I upgraded Hoster to latest release last week. Tonight, it has crashed twice. The problem is that when I restart Hoster doesn't have the playlist and I have to call all my patrons to request the songs again. Very embarrasing situation after 4 years in a row at the same bar. Please all, suggest what I may be doing wrong

[bryant]

Originally Posted by rickyrey

Right now I am in the middle of a show. I upgraded Hoster to latest release last week. Tonight, it has crashed twice. The problem is that when I restart Hoster doesn't have the playlist and I have to call all my patrons to request the songs again. Very embarrasing situation after 4 years in a row at the same bar. Please all, suggest what I may be doing wrong

What is the exact version number? And when did it crash, during a song, in between songs, and was there a messages saying Hoster needed to close, or did Hoster just disappear off the screen?

[Roy Dennis]

Originally Posted by rickyrey

Right now I am in the middle of a show. I upgraded Hoster to latest release last week. Tonight, it has crashed twice. The problem is that when I restart Hoster doesn't have the playlist and I have to call all my patrons to request the songs again. Very embarrasing situation after 4 years in a row at the same bar. Please all, suggest what I may be doing wrong

To add to bryants reply, when you check "What is the exact version number?"

Do you see . after the 5.08 (5.08.) ? Check it from the Help/About Hoster.

Also when you say there is no playlist, do you see a list of playlist from the menu File/open ?

Did you upgrade from 5.07 or some other version ?

[rickyrey]

Version 5.08 installed last week. Since then Hoster has crashed continually. My set up is the same and I upgraded from 4.32 (I'm not 100% sure) didn't have any problems till the upgrade. It has happened while I'm searching, while I'm moving songs on the playlist or simply while it is playing and nobody is touching the computer. Hoster simply stops playing and its windows turns white then another window warns about the crash.

I am not complaining about the crashes, well maybe a little since it has crashed more this last week than in two years but my complain is that the requested songs disappear when I reopen Hoster (without shutting down the computer). It crashes with all the requested songs, I reopen it and then I have to call the customer to request the songs again because it reopens empty. Now, I am writing down everyone's songs just like when I used CD's to do my show. I feel that I walked backwards with the upgrade.

My computer is an ASUS dedicated for Hoster Windows 7 64 bits, all is updated and clean. Never had this problem before.

[Skybird74]

Originally Posted by rickyrey

Version 5.08 installed last week. Since then Hoster has crashed continually. My set up is the same and I upgraded from 4.32 (I'm not 100% sure) didn't have any problems till the upgrade. It has happened while I'm searching, while I'm moving songs on the playlist or simply while it is playing and nobody is touching the computer. Hoster simply stops playing and its windows turns white then another window warns about the crash.

I am not complaining about the crashes, well maybe a little since it has crashed more this last week than in two years but my complain is that the requested songs disappear when I reopen Hoster (without shutting down the computer). It crashes with all the requested songs, I reopen it and then I have to call the customer to request the songs again because it reopens empty. Now, I am writing down everyone's songs just like when I used CD's to do my show. I feel that I walked backwards with the upgrade.

My computer is an ASUS dedicated for Hoster Windows 7 64 bits, all is updated and clean. Never had this problem before.

Did you update your Codecs? There is lot of new things added since 4.32 that require all the updates for Hoster to work properly.

[Roy Dennis]

You didn't answer all the questions as asked in my previous reply?

If you shut Hoster down with songs in the playlist, do those songs reappear the next time you open Hoster or is the playlist blank ?

If it reopens blank It is probably because your registry has got corrupted.
Place a couple of files in the playlist, then go to the top menu and select File/Save As when the dialog opens brows to C\MTU\Hoster folder name the file in the file name field something like test 1 then press save.
This may reset the registry to remember the file path.

Then try again closing Hoster And reopening and see if it remembers the playlist.

As far as your keep crashing there are a number of extra settings in 5.08 that were not in 4.32
Also have you updated your windows and media player recently to the latest versions.

[Skybird74]

Thanks, Roy. I didn't respond to the Playlist problem. Obviously, codecs won't solve that problem.

[inthelimelight]

Ever since I upgraded to 5.08 I have been experiencing the program crashing for no reason and losing all of the singers and their songs in the que- it use to be when the program crashed it would retain the singers and their songs not now it is very difficult when you have 15 singers in there and all of the sudden lose everything I have never had this problem before I have a Asus I7 computer which work great but for some reason the program keeps randomly crashing and all data is lost

[Roy Dennis]

Originally Posted by inthelimelight

Ever since I upgraded to 5.08 I have been experiencing the program crashing for no reason and losing all of the singers and their songs in the que- it use to be when the program crashed it would retain the singers and their songs not now it is very difficult when you have 15 singers in there and all of the sudden lose everything I have never had this problem before I have a Asus I7 computer which work great but for some reason the program keeps randomly crashing and all data is lost

First off to make sure you got the last 5.08 release goto Help/About Hoster and see if you have a full stop after the 5.08 (5.08.)
If your version doesn't have the . re-download and install it.

Regarding the losing singers after crashing, if you close Hoster and re open it does it still not return with the same playlist that was showing before closing?
If not it maybe the registry has got corrupted so try the following before closing Hoster goto "File/Save As" then brows to C\MTU\Hoster folder and save the file there with a new name like "Test"
then close Hoster and restart Hoster and see if it then opens with the same playlist as the one showing when you closed.
This may reset the registry save folder.

I'm not sure about your crashing some others have had this and MTU are working on the problem, does it happen after any specific action ?