Hoster 5.06 Bug Reports - Closed: 5.07 is RELEASED

[admin]

Originally Posted by Mitd9922

Sorry if I insulted anyone, but I was a bit upset at the time I posted about this issue.

After I did a system restore back to a previous version it worked fine. But it had all the triple clicking issues. So, when you guys "fixed" the triple clicking thing, I gave it another shot.

And by the way, this is a new computer as of Jan 2012. And I have run many versions of this software and prefer to keep using it.

But here we go again, after using this fixed upgrade for about a week, last night about 45 min. from the end of show, the audio started fading out slowly. I had to keep turning up the level on my board until about 55 mins. later it had faded almost to nothing. The audio on the computer works fine when listening to you tube or music cd's. When I try to stop a song in Hoster, the fade out takes much longer than before and causes a (not responding) until the audio is gone and then the (not responding) goes away and everything seems to work except the sound. I want to continue using this program, so any help you can offer would be great.

No insult... and Welcome Back!

In the future, please try to keep the emotions out when you post. They don't help solve the problem.

From your facts, and those of others reporting on the volume level dropping, we FINALLY identified the problem!

If you click Stop (or Ctrl+Spacebar) while a song is fading out, but before the fade is done, several things combined to create the "random" dropping volume level:

1. Say your Fade Out setting is 5, and you stop play after 3 seconds of fade. The "song end" will happen in 2 seconds.

2. However, the fade out on the Stop operation is the same as the Playlist, which for my example is 5 seconds.

3. Thus, only 2 seconds remain until the song "file" ends playing, but the Stop fade continues playing the fade for 5 seconds. Not good!

4. The Windows volume slider (whichever it is ) was dropping down as the original fade happened, but when stopped it faded no further.

5. When the file end was reached, there was an undefined pseudo-crash that did not reset the volume slider back to its initial setting.

6. Thus, the volume slider was left somewhat lower than when started. This also "appeared" to be a random amount, based on how fast you clicked the Stop button once the song Fade Out started; the faster you clicked, the less the volume drop happened for "that song", which is why some users reported 45 minutes before the volume was 0%.

We identified this sequence and the code fix may be done by tomorrow AM.

We would have never identified this "multi-step randomized mess" without everyone's factual feedback.

Great Job by EVERYONE!

[Skybird74]

Originally Posted by admin

No insult... and Welcome Back!

In the future, please try to keep the emotions out when you post. They don't help solve the problem.

From your facts, and those of others reporting on the volume level dropping, we FINALLY identified the problem!

If you click Stop (or Ctrl+Spacebar) while a song is fading out, but before the fade is done, several things combined to create the "random" dropping volume level:

1. Say your Fade Out setting is 5, and you stop play after 3 seconds of fade. The "song end" will happen in 2 seconds.

2. However, the fade out on the Stop operation is the same as the Playlist, which for my example is 5 seconds.

3. Thus, only 2 seconds remain until the song "file" ends playing, but the Stop fade continues playing the fade for 5 seconds. Not good!

4. The Windows volume slider (whichever it is ) was dropping down as the original fade happened, but when stopped it faded no further.

5. When the file end was reached, there was an undefined pseudo-crash that did not reset the volume slider back to its initial setting.

6. Thus, the volume slider was left somewhat lower than when started. This also "appeared" to be a random amount, based on how fast you clicked the Stop button once the song Fade Out started; the faster you clicked, the less the volume drop happened for "that song", which is why some users reported 45 minutes before the volume was 0%.

We identified this sequence and the code fix may be done by tomorrow AM.

We would have never identified this "multi-step randomized mess" without everyone's factual feedback.

Great Job by EVERYONE!

I would like to ask you to investigate the "Restart" button. When it happened to me - when I clicked "Play" and there was no Volume, I immediately clicked "Stop" (because there was no volume). It did not play for more than a few seconds. The only thing I remember doing was to "Restart" a previous song, something I rarely do. I usually Stop a song right away if a Singer is not ready. My fade-out is set at 2.0 and I rarely ever stop a song just before it ends. When I'm doing the singing, I do occasionally click the next Song to Play, which of course fades out the currently playing song. Would that be the same as Stopping a song during it's fade-out?