Having Problems reverting to 432.11 Help

[Roy Dennis]

OK I'm with you, You should be able to instal it just by using the upgrade option even though you are actually down grading.
I'm wondering if there is something wrong with the 4.32 .exe file you are trying to use. Is it one you saved before updating, if so have you any others saved to see if you get the same problem, if not can you go into your account and see if there is still a copy showing there for download ?

If you can't do any of the above, try reinstalling 5.04 first then try installing 4.32 by using the upgrade option instead of remove.

[mykaraokedj]

Thanks. This is useful info. I will do it the way you suggest then and see if that works.. (using the upgrade option--and then downgrading to that previous version. the .exe that I have is an old one I saved a while back so it may be corrupt. I'll try a different version. Thanks Roy. Man I'm glad you're on here. you're always quick to answer and provide very good responses. keep up the good work.

[admin]

Originally Posted by Roy Dennis

...if not can you go into your account and see if there is still a copy showing there for download ?

Roy, excellent work in all I've observed! We are blessed to have you helping.

I need to let you know on this point how our Store Account downloads work. To prevent overloading the store website and making it "unavailable", downloads are available ONLY for 30 days after purchase.

The way to get setup files at any time is to go to the Hoster Upgrade Page (or any other page found easiest in the "Support" navigation button, then click the product "Upgrade" column link).

Please recommend this in the future as how to get "any" setup version.

Please also tell them (just as mykaraokedj has rightly done) to SAVE that setup file on a CDROM or USB Thumb Drive for safe keeping.

[mykaraokedj]

Just so both you guys know.. it was a corrupt file I had. Had tried to back up that one in particular on my ftp site but the backup didn't complete thus the file was incomplete. Thanks both for your help on this matter.

[Roy Dennis]

Originally Posted by admin

Roy, excellent work in all I've observed! We are blessed to have you helping.

I need to let you know on this point how our Store Account downloads work. To prevent overloading the store website and making it "unavailable", downloads are available ONLY for 30 days after purchase.

The way to get setup files at any time is to go to the Hoster Upgrade Page (or any other page found easiest in the "Support" navigation button, then click the product "Upgrade" column link).

Please recommend this in the future as how to get "any" setup version.

Please also tell them (just as mykaraokedj has rightly done) to SAVE that setup file on a CDROM or USB Thumb Drive for safe keeping.

Always glad to help out where I can, keeps the old Grey matter functioning, I'll put the upgrade page in my memory bank for the future.

Seems mykaraokedj has solved his problem so I'll close this thread now.