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#4
May 22nd, 2011, 03:32 PM
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Re: can't update to 501.05
If you entered your email address correct you should receive an auto response with a ticket #, they do not work weekends and will respond to them in the order they receive them from Monday.
You should still be able to use your existing version if you were trying to upgrade it over your existing version or had you removed it first? The only other way that I can think of that may allow you to get going is to Restore your computer to an earlier date that you had it working. The moral here is don't do upgrades the same day as a show.
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Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal. 
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