Report Hoster 5.00 Problems

[Roy Dennis]

Originally Posted by stublack

I ran 5.0 for a second time last night.

It my be unique to me, but the singers database is without a doubt the cause for my not responding shutdowns.

I had my first shutdown an hour and a half into the show (better than the night before). I closed the singers database no problems.

I opened the singers database for one (begging) singer and as soon as I added her song from the singers database to the playlist Hoster crashed a second time.

I apologized to everyone that I could not show them there list for the rest of the night. I never reopened the singers database and there were no problems the rest of the night

Wierd

When you say the Singers database which one are you using in your show ?
There are 2 singers databases displays on this new Hoster 5.00, one is from the main display Singers Button which allows full editing of singers. The other is accessed from the search dialog by entering a singers name then clicking on the little folder icon next to it, this is a more compact display so as to use less of your desktop view up that just shows their songs but doesn't allow editing.

Which one are you using when you get the crashes ?

[stublack]

I'm not sure how to answer your question, I don't have the laptop with 5.0 loaded available right now. I believe there is a Singers button that brings up the database. In any case it looks the same as when you bring up the singers database in 4.32 with the singer and all their songs????

I've always left that up in 4.32 and I hope I can in 5.0 as well.

[stublack]

I just checked there is a singers button right next to the search button, that is the button I press in 4.32 and now in 5.0

[Roy Dennis]

Originally Posted by stublack

I just checked there is a singers button right next to the search button, that is the button I press in 4.32 and now in 5.0

Yes that one is much the same as previous versions, next time try the new one that opens from the search window itself as I described in the earlier post and see if you still get the crashing.

[ddouglass]

To add to this Stublack there is an explanation in the manual on this new way to get to the Singer's database.

[EmilioM]

Last night I used 5.0 for the first time in a show and I had an intermittent problem with Hoster not responding. I pretty much know what caused it though. Yesterday in another thread I was writing about a request that I had previously wrote about that would let you adjust font size in the search and singer's database. (The search and singers radio buttons.) I have a few older people with bad vision and when they want to see their list, they can't read it and I end up having to read it to them. I think it was Roy that told me that in Windows 7 there is a magnifier that you can put on your taskbar and open it anytime. I used it last night with some of those people, and they loved it, but once I shut it off, Hoster stops functioning. Luckily it takes about 3-4 seconds for Hoster to start back up again and all songs are still there, so the singer doesn't realize that anything happened. I wish Hoster and the magnifier would play nice together, but if this is how it goes, I guess I can live with it. Would be nice if the original request would be added to Hoster, then I wouldn't need the magnifier.

[stublack]

I'm just posting a problem here. I thought that is what this thread is for.

[RIKKI TIKKI]

Originally Posted by stublack

I'm just posting a problem here. I thought that is what this thread is for.

Stublack... this is how MTU gets to the bottom of some of the problems, that never get observed during beta testing prior to release of upgrades...Maybe its an underpowered computer, that doesn't have the resources that many of the beta testers don't usually have to worry with, or sometimes it's an uncommon use of the program, that the beta testers don't use, so the gremlins don't raise their little heads prior to the release of an upgrade, until many, many users get a chance to pound on their individual computer's and find a bug or problem that all the beta testing didn't uncover, and wouldn't have been fixed prior to release!

So Admin/MTU wants to uncover any problem that the new release causes to any of it's customers, and try to duplicate that problem so a fix/repair can be made and sent out in a bug fix, or solve the issue in the next upgrade release! The more detailed information you can give about the problem, what you were doing when it happened, and your individual computer specs, and operating system, will help MTU/Admin to unmask the gremlins, and solve your problem... and probably many others that may be seeing the same problem, and thus making Hoster a better product for all its customers!

[Susan Waites]

I have used Hoster 5.00 twice the first time it shut down once during a 4 hour show. The second time it shut down 7 times during a 4 hour show. 5 times after the song had finished, once during a song and the next time it locked up during a song. I had to power down and restart my computer. I upgraded to 5.01 today I have a 4 hour show tonight I will let you know what happens....

I have an MTU Ruggedized Laptop that I purchased last year.

We will see what happens.....

[swany]

I have bought Hoster Lite and Microstudio for my home PC Windows 7.

The Hoster Lite, imports tracks and plays them fine, but when I transfer KMA files to my shows Windows Vista and XP, I then go to tools and try to merge kma files, when doing this I get a balloon that says'
"Parameter Incorrect" and the songs will not merge or play.

Then other times they will merge, but less than 100% is not acceptable.

I wind up having to reload the disk into one of my shows and then transfer to the other.

I've tried using microstudio and songverter and neither works, for the merging, is this a Windows 7 (64bit) problem or is there a fix I can do?

[Roy Dennis]

Originally Posted by swany

I have bought Hoster Lite and Microstudio for my home PC Windows 7.

The Hoster Lite, imports tracks and plays them fine, but when I transfer KMA files to my shows Windows Vista and XP, I then go to tools and try to merge kma files, when doing this I get a balloon that says'
"Parameter Incorrect" and the songs will not merge or play.

Then other times they will merge, but less than 100% is not acceptable.

I wind up having to reload the disk into one of my shows and then transfer to the other.

I've tried using microstudio and songverter and neither works, for the merging, is this a Windows 7 (64bit) problem or is there a fix I can do?

Hoster 5.00 may not be backward compatible with all earlier versions with certain files.
5.00 has more header data than some earlier versions. But you should be able to do this the other way round, import them using your earlier versions then use the build database and use the add folder option or rescan folder option.