getting well and trying to host again

[ddouglass]

Carl, I did talk to MTU and they have said exactly what I told you. There was nothing more they could do for you unless you bought the upgrade. You have bought it and that should be the end of it.
MTU has telephone numbers listed, but they do not have someone sitting on the phone 24 hours a day. Last I knew they were taking messages on the phoneline and calling back when time allows. This was why they came up with the email support tickets including an emergency level ticket.
This discussion is now closed. You have your answer and you have upgraded.