getting well and trying to host again

[ddouglass]

Carl, this is why we tell you to save the install file instead of just downloading. So you can re-install if needed. This would be something you will have to work out with MTU as I cannot do anything about it through here.

[Roy Dennis]

Have you tried the telephone support.
Voice: 1-919-870-0344 - Sales: 203 - Support: 204
DO NOT try to find other extensions to contact os or leave a voice mail. Other extensions are NOT monitored daily, and some not monitored weekly.

[crazycarl]

Dale i did have a copy on my puter, after being unused for 2+ years, i got the blue screen of death, so i had it repaired with new hard drive, for the record i think I had 4.09, becace my last post was about updating from 4.08c
thank both of you for your help
Ctazycarl

[crazycarl]

Roy Dennis i tried what u suggested and called MTU. And I was not even able to leave a message for support. Back in the old days 6 or 7 years ago, support was great. I wish that was still the case. No one in or on this forum, can fix this problem. Support does not seem to be able to. As I hve submitted 3 requests. I have been a Hoster and MTU customer since 2003, and this is the service I get.
Crazycarl

[Roy Dennis]

Did you get an auto responce ticket # for your last support ticket, if not are you giving your correct email address.

[crazycarl]

yes i got a response ticket. the first support ticket i sent was on Jan 17th. Mabye by xmas i will get hoster fixed. My problem is if I am not up and running in one week, i will lose this gig.
Sorry i dont mean to be so angry, i guess i am just nervious about going back to work, and at this time I can't

[crazycarl]

dale
in the past you have been a big help to me.You just closed my post in new feature request. Let me tell you some thing, I have been trying to get hoster installed on my computer for a month. The first support request was sent Jan 17th. Did i concider that they were busy, Hell yes that is why i have waited. My first 2 support tickets they wrote back and said every thing is fixed WELL IT IS NOT FIXED. I have paid for 2 Hoster Progams and I have none, my 3rd support ticket has not been answered. Calls to support are not answered there is not even a place to leave a message. why don't you try calling the number. I even sent a fax this am that has not been answered. i have been with MTU since 2003,
I am now about to loose a 1000 a month gig, If i can not show the bar owner by next tuesday my karaoke setup. it is over. I am to start the shows the 3rd. Am i to walk in tuesday and tell the owner I am waiting for MTU to fix my problem.