Hoster 4.2 and windows 7 disaster - FIXED in V4.22

[admin]

Originally Posted by Ed Beram

james wheat did you switch to? I have been using hoster for 6 years and have been reluctant to change never knowing if going to another brand will have problems of a different nature. i must say over these years that between my band ( i use tracks and comp keyboard around them ) giutar player alsoweaves in and out of the tracks. it has always been bitter sweet with hoster. on one hand it gets the job done but on the other the release of new versions has been to frequent for my taste . how bout not releasing anything till its perfected and all bugs removed. the use of this forum is nice but i have rarely gotten to talk to a tech. rather a momma - pappa kind of operation i have always thought but as i say i get through it. xp of course had fewer problems but how many years can hoster go on blaming vista and windows 7...find a way to make hoster work with these operating systems or don't waste customers time with all the bugs. just do it right the first time then release it. i have had my frustrations but remain loyal since i have made decent income from my music work and don't have to carry sheet music along for the vocals etc. i just wish they were a bigger more sophisticated company that's all. i'm now having problems with windows 7 which they gave thumbs up to last year and thats why i just spent a thousand bucks on a w7 laptop which is shutting down me and many other hoster customers. i truly hope that they soon get thier software to come up to speed with the times and lets quit blaming windows or vista.if your program doesn't work well with them don't sell hoster to us at all. is this too harsh a commentary on mtu?

Ed, there is no way we can remove all bugs for every form-shape-type of PC/Windows computer. You have examples in this Thread of users who don't have a problem. I admit, it is our software and we ARE working on removing these recently reported bugs.

Please read this Post, and this Post.

These give our current assessment of the problems, and what we are working on to solve them.

Originally Posted by Ed Beram

no, ifeel your pain. this is getting old to many of us.i also don't want bash hoster just to be mean. i have said that it has worked well in past versions. i still think it is very important if for no other reaso as a long time customer to keep the issue published on this forum. i don't really believe the mtu folks are sitting back on some sunny beach in mexico and laughing at this series of problems but the point to be made is that when customers invest money in their product it should work right.. end of story. if it hasn't been run through the wringer a thousand times to make sure there are no problems, then DON'T RELEASE IT FOR SALE!!! get it right and let us praaise the product and recommend it to fellow KJ's not tell everyone we know to stay away from the product. i personally am not going to download the "bug fix" until there is sufficient kudos from a lot of hoster users.

I am appalled at you stating you have been crashing since 3.321a. Why haven't I seen Threads like this one before? Maybe you did post a complaint under another Thread - off topic - and I missed it. Those of you that have been with MTU for years (Hoster 1 released Aug, 2001) know when we clearly know of a crashing bug, we stop all new developments and fix it. We are doing that right now... since it is clear some of you are crashing. Again, out of tens of thousands of Hoster users, based on this Thread, there is a handful of you that are crashing. It simply hasn't come to our attention before, and I apologize for that... if we have been notified. Again, the vast majority of users are NOT experiencing this crashing. In 4.21,we did find and fix a bug that could cause a crash at the end of a song. We can't force you to upgrade, and I'm glad to read that you are now upgrading.

Originally Posted by Musicman51

I don't have the lyric sync issues you guys are having, and sorry to hear you are.

But speaking of "upgrades". I am using hoster lite, and on the version i have, it has all the bells and whistles, that hoster has....silence feature, the player, everything hoster has, the whole nine yards. But mtu saw in their wisdom to take all the features away from us hoster lite guys. So actually an "upgrade" for me, would be a downgrade in features. So, it wasn't like that when i purchased hoster lite, only main difference was the songbook feature. I don't run two rigs, just a small one man week-end warrior operation. But i think they should have kept the hoster lite features, like it originally was.

Thanks for voting as one of many who don't experience this reported problem.

As to Hoster Lite shipping with the features enabled that were reserved for Full Hoster, that was a gross oversight on our part. Our web site page clearly states these features are not available in Lite. We discovered this recently and that is why they are now removed.

Originally Posted by Ed Beram

dale, please take a look at bryans latest post, this is why i'm always a little gun shy. you can see that it still is not ready for prime time just yet. not trying to be smart a-- but it simply isn't reolved yet.

ADMIN = Dave (me). MTUSUPPORT=Bryan.

I reference my answers above to your quoted post. MTU has been in business since March, 1977. We have developed some of the best software in the world over those years. However, Windows Vista and W7 have taken their CONSIDERABLE toll on our code base. In the past, we kept upgraded on Microsoft's latest DevStudio that we use, and many users complained they were required to upgrade Direct-X and WMP (examples). Well, we now believe the out-of-sync and crashing are a direct relationship to our using a back version of DevStudio. We are in the midst of upgrading, and we "expect" you will be required to upgrade your Windows components.

Originally Posted by Ed Beram

okay, i did save the original 4.20. i think i would like to upgrade, though, to the full hoster version instead of keeping the "Lite" version since i am missing out on a few features like BA. i already uninstalled one of the two licenced lite 4.20 versions when i sold my last laptop (vista). if i uninstall the second one, will i be able to download the latest 4.21 full hoster at a reduced/upgrade price? if so do i contact the sales office by phone or another method to straighten the purchase out with accounting?

Originally Posted by ddouglass

There used to be an upgrade from Lite to the full version price on the web page but don't see it now. So I would submit a Support email to MTU. For department you need to choose Sales instead of Support. I don't know if they are not doing that anymore, but Sales should be able to tell you.

Ed, click the "My Account" navigation button at the top right of any mtu.com site page, log in, and you "should" see the "Lite to Full" upgrade (I say "should" because we added this back in last week and it may not be fully functional yet). This now appears only to those who onw a Lite version. If you don't see it, call our office and push 203 for Sales. If Lynne is tied up or away from her desk, leave a clear message with your name and phone number (repeat it twice please), and what you want to do.

Please note: You will need to uninstall your Lite before you can order and install the upgraded Full version.