Hoster Shutting Down - Stopped Working: Upgrade DirectX and WMP

[Ed Beram]

last night i did a show and hoster needed to shut down again. did it only once and not 3 times like last weeks show. i made sur i took the advise of dale douglas and did not have windows media player running at the same time. it made no difference and it stil shut down the one time. i can load a singrs disc during an "up"singers performance and no shut down soit is not being over taxed. I have a dell studio laptop w/i5, 4 gigs ram. its very quick and brings a song to the play list right away. why is it shutting down??
Ed

[kod]

Things did not go well at my show last night (Thursday 5/27). Hoster ran from 7 to 8 pm with BA running without stopping before I started my show.

From 8 to 9:30 pm no problems at all. From 9:30 to 11 pm, Hoster stopped 3 times after a song (not during).


After the last time Hoster stopped, I did not turn the BA back on and from then until I shut down at 12:30 am, it did not stop anymore.


And yes, I downloaded 4.21 before I left home yesterday…

[Ed Beram]

sorry to hear you are having the same problem, however the more we get this info out there the sooner the problem can be solved by the great minds at mtu. i didn't even know a 4.21 version came out, mine is 4.20. also do you have hoster full or hoster lite? mine is "lite" and i wonder if one has more problems than the other. ah, the good old days of xp, rarely did i have these quirky problems with xp. of course i want to get the bugs out of the faster compuer since it searches, loads, imports etc so much faster.
Ed

[kod]

I have the full blown version of Hoster. MTU released 4.21 yesterday afternoon in an attempt to resolve the stopping problem.

Since I don't know anything about Hoster Lite, I don't know if this update applies to it. I downloaded it yesterday before I went to do my show.

[ddouglass]

Originally Posted by Ed Beram

sorry to hear you are having the same problem, however the more we get this info out there the sooner the problem can be solved by the great minds at mtu. i didn't even know a 4.21 version came out, mine is 4.20. also do you have hoster full or hoster lite? mine is "lite" and i wonder if one has more problems than the other. ah, the good old days of xp, rarely did i have these quirky problems with xp. of course i want to get the bugs out of the faster compuer since it searches, loads, imports etc so much faster.
Ed

Yes this update would apply to Hoster Lite as well. They are the same program with certain functions removed from the Lite version. So give it a try and see if it helps.

[Ed Beram]

simple question dale. you seem like a very dedicated and knowledgable guy. i have seen your name for many years on these posts. you are a big supporter of mtu and you make it known that you niether work for the company nor have a vested interest in it, i accept that as truth. it is a curious thing though, and perhaps you can shed some light on your ever-present place on this mtu community site. why so diligent and loyal to mtu? ive never heard a bad word about the company from you. only defensive replies. i almost don't want to direct questions to you anymore because i get the feeling that you are more interested in mtu image damge control than in being agreeable that mtu is a buggy product with absolutely no customer bedside manner. i have made metion in the past that no software compant should ever take a customers money and release a version that is incompatable with windows vista or windows 7. mtu has been using the excuse that its windows fault and yet you sell the software that won't work well with it. very bad business in my book. shame on me for putting up with it. the best thing you guys have ever produced is 3.321 with XP. i have two of thse dinosaurs in my arsenal and won't part wit them. but you are not keeping up with the times. we as customers have to hunt around for old XP computers that don't have the speed and ram we really need in the modern world and are scared to death to give upour old gear and software because you keepselling software that is not perfected. im disgusted at this point. i have been very loyal, 6 years, but i am about to jump ship and if you are not careful others will surely follow...comment on this truth??

[billyo]

Ed, what version of WMP are you using?, if it's v12,i read that wmpv12 has issues w/W7, is there a way you can downgrade to WMPv11, i don't have W7, so i am not sure if your pc/laptop came with WMP v12 or if you can downgrade..just trying to help...i think that Hoster v4.21 works w/wmp certain version..

[Ed Beram]

im unaware of wmp, dont know what it is. i have windows 7, i5 processor, 4 gig ram dell studio xps and hoster lite?? not understanding your email, can you explain
ed

[ddouglass]

Originally Posted by Ed Beram

simple question dale. you seem like a very dedicated and knowledgable guy. i have seen your name for many years on these posts. you are a big supporter of mtu and you make it known that you niether work for the company nor have a vested interest in it, i accept that as truth. it is a curious thing though, and perhaps you can shed some light on your ever-present place on this mtu community site. why so diligent and loyal to mtu? ive never heard a bad word about the company from you. only defensive replies. i almost don't want to direct questions to you anymore because i get the feeling that you are more interested in mtu image damge control than in being agreeable that mtu is a buggy product with absolutely no customer bedside manner. i have made metion in the past that no software compant should ever take a customers money and release a version that is incompatable with windows vista or windows 7. mtu has been using the excuse that its windows fault and yet you sell the software that won't work well with it. very bad business in my book. shame on me for putting up with it. the best thing you guys have ever produced is 3.321 with XP. i have two of thse dinosaurs in my arsenal and won't part wit them. but you are not keeping up with the times. we as customers have to hunt around for old XP computers that don't have the speed and ram we really need in the modern world and are scared to death to give upour old gear and software because you keepselling software that is not perfected. im disgusted at this point. i have been very loyal, 6 years, but i am about to jump ship and if you are not careful others will surely follow...comment on this truth??

Ed, I am a retired Electronics and Network Engineer so I think I have some experience with computers to be able to help people work through their problems with Hoster and their computer.
I have been helping people in this forum since I began using MTU's programs back in 2004. I was asked to be a Beta Tester in 2007 and have been testing the programs for MTU ever since along with some other great people. In 2009 MTU asked me to moderate these forums and help them with the administration of them.
I am not nor have I ever been an employee of MTU. Yes I am friends with the people at MTU and no you will not hear a bad word in here from me about MTU.
As I said I have been a Beta Tester for a long time and I know how long and hard both MTU and we Beta Testers have worked to make sure the programs work before putting them out. Hoster version 4.0 through 4.20 had all been put through rigorous long testing. Every additional portion of this program that has been added was run through testing along with all other functions to make sure nothing was broken by the new additional code. This has been done on a large variety of computers and on all three operating systems. No one ever had a stoppage problem or a sync problem of the kind you guys have reported. But believe me I have never worked with any program that doesn't wind up out for production without at a couple bugs regardless of how much testing gets done.
I try not to be biased as you say I am, but 99% of the time it usually is a setting or or configuration of the computer or operating system. This is why I usually try to go through all of those steps before I report the problem up the ladder to MTU.
Just FYI for you, I use all my computers with 4.20 and XP Pro and have never had any problems with it, so 3.321 isn't the last good version where XP is concerned. Also XP can be installed on any computer as long as you have a legal copy and those are still available.
I understand your frustration, but how can you say this problem is or isn't fixed if you aren't going to try 4.21?
What I find slightly hard to understand is you complain about MTU's programs, but you take it that Microsoft has produced a perfectly functioning operating system when they have never had one work correctly the first time yet.

[kod]

Last night (Saturday Night - 5/29) I picked up an additional weekly show and I started at about 8:30 pm with BA playing. Hoster shut down after the very first song had played. I did not turn the BA on any more...

I started my show at 9 pm and Hoster shut down four more times during the night. Fortunately it was at the end of a song each time. The audience never knew anything was happening, but it's frustrating!

Especially since it was my first night at a new gig...

[Ed Beram]

doug i appreciate the reply. im also glad you understand my and other hoster users frustrations. when vista came out the whole pc world didn't like it. its sluggish and quirky, no argument here. but...pointing the finger at the os is still not the way to do business in my book. you could have said we only have hoster available for xp users...thats all folks!! or if you found your software compatable with mac, again..thats all folks. but not, it may work , may not ,your guess is as good as mine and by the way will that be check or credit card. i really don't want to jump ship but at times over the past few years i have been so frustrated between vista and now widows 7 incomatability that i have been very close to jumping. you won't miss a beat by losing me or even a few dozen customers but down the road it may come back to haunt mtu since kj's know each other and word circulates in chat rooms and other well published circles. i will wait and see if the bugs are out for another week or so and if the reports come in postitively of course i will opt to continue being loyal to the comany.
thanks, ed