Remove and Move is a Joke

[ddouglass]

Originally Posted by ranger2050

I had a hard drive change, but I uninstalled on line before changing. One of the new features they claim started in Songverter 1.10 on November 3, 2008 is the user un-install and move. Thats the only reason I went ahead and changed this drive now. I didn't think there would be a problem.

The problem is because you changed the hard drive the computer is no longer recognized as the same computer. That is why you are getting this message and not being able to re-install. Submit a Support email and they can get it straightened out.