Help

[ddouglass]

Originally Posted by rebmcns1

I asked mid week last week for help solving this issue and have gotten no response. I have been trying to install Hoster on a laptop with windows xp and got to the part where you type the password in and am stopped there by a message stating this email address may have been updated or not registed to this... Purchased the laptop to use and can do nothing with it until Hoster is installed. Please respond

If you are referring to your other thread then I did respond and gave you a couple of suggestions of what to do. If you are referring to a ticket on the subject submitted to MTU then I retract this.
By password I am guessing you are referring to the registration code. What the message is telling you is that the email address you put in is not the one you used to purchase Hoster. Go to your account on the MTU web page and look at the purchase informatiopn to verify you have entered the email address exactly as it is listed there.

Originally Posted by rebmcns1

Late in the week I made a ticket for our Vista computer that in the middle of the show the screen on the right made noise and just disappeared and the one on the left will not enlarge no matter how many times you double click it. I would appreciate a responce of some sort on both of these issues.

MTU has only one Support Tech and the delay on ticket responses has been running at least a week. Did you get the auto-response email back? If not then you email program is blocking their emails.
As far as the problem goes make sure you have done all of the required changes and updates to your Vista so that it will behave. If so go to Tools/Options and click the Reset Displays button. That will clear all location points.
When you lost it from the second screen did you also lose the background screen or just the Hoster screen?