Audio sounds as though it's skipping

[dtbice]

Have you been able to remove the drive and reinstall it. For a Toshiba it is only one screw, located on the bottom of the laptop at the back corner of the drive. Remove the screw and the drive will slide out. Goes back in as easy as it comes out. Worth a try. I think if you had your system restore disabled you will not have a restore point to go back to....