Support complaints and client and MTU responses

[wackyquack]

I would like to say that I am a new user (about a month) I have successfully backed up about 250 songs so far. Did have one small problem. Which was resolved in about 3 days.

I can't believe people complain about the support that is provided. Between other users in the forum and the tech support I received, I had an easy fix.

Hate to admit it, but the problem was not with the program, It was me!!!

So I would like to thank Bryan and everyone who gave me suggestions. This is a great product. I was darn impressed when the copy fixed all the graphic errors on the original. I couldn't be more pleased.

Thanks for all the help and a great product