HELP my puter crashed and what I thought was a backup of the program won't work

[danny_g]

My computer crashed and I had to reinstall everything. Most of what I had was backed up perfectly except for Karaoke Home Producer. When I go to reinstall the program I get a message that tells me that my sytem won't allow me to do it. What am I doing wrong? I started out with the last version of KHP 1 and upgraded to KHP 2. Could it be that because I didn't back up
KHP 1 is the problem and I need to get a new copy of KHp 1so I can replace KHP 2? MTUSUPPORT please help me?