Re-installing on second computer after formatting

[admin]

I deleted your registration record for one of your computer on July 9th to allow you to install on it again. However, I now see two entirely different computers are installed on, which both have the identical Network card/port ID, yet they are clearly different computers.

What's going on? Beats me... we're trying to help you here, but something is very funny at your end. We need your help to identify what it is. It may be a bug you have run into... but no other user has this problem, so that is not my first thought.

Run dxdiag on your Laptop and save the results under the title NathanLaptop.log file (see the link for instructions).

Make a post under this thread identifying the computer as your Laptop. At the bottom of your post, click the Manage Attachments button, click the Browse button by the first field and locate your .log file to attach it to your post.

Then, run dxdiag on your Desktop computer, save the results under the title NathanDesktop.log.log file, create a new Post identified as your Desktop and attach its dxdiag .log file to this new post.

We will work on your problem this morning to get you running again.

For the record... you are only supposed to use ONE computer with Hoster, and the other installation is for your backup. Given the "passion" you are posting here and the work we have already done to support you, it appears you are not using your backup computer as a backup, but for running a different show. If so, you need to purchase a second copy of Hoster.

If we find there is a bug in Hoster's security, I apologize in advance and we will work with you to resolve the issue.

Having said that, I now also want to know why your backup wouldn't work for your shows?