Installation of Microstudio on 2nd computer

[jnoblett]

I have tried to install Microstudio several times, but continue to get the error message mentioned in another email I sent to you. When the program tries to run, it tells me that my serial number doesn't match my registration information. I am using the information contained in the email you sent me on January 1, 2004, Registration E-Mail: xxxxxxxxxxxxx / Registration Code: xxxxxxxxxxxxxxx. I have not been given an upgrade code to enter. Will you please tell me how to install the program, to include all of the information I need to enter to get the program to install properly? I purchased a Plextor Flexwriter Premium-U from you besides the Microstudio software, and I would like to get everything working again. Perhaps the problem is that I am trying to install the program on a different computer since my other computer totally crashed. Perhaps it has something to do with my wanting to install the "free" upgrade from 2.517 to 2.604. Whatever the problem is, I would like to correct it so I can load the program...Help, please!!!