Not Supported CD Burner? Common guys... I want a refund

[johnytolengo]

After paying $39.95 for Multistudio, I tried to duplicate one CD-G.

But the process ended with an error message.

After throwing my CDR to the trash, I tried with another CDG. But, I got the same results...

Two less CDRs, and an increasingly worry that I had also thrown $40 to the trash, I looked on the site for some troubleshoot information, and found an answer on the FAQ...

The info says that some CD burners that Multistudio recognizes as to be able to write a Karaoke CD or CD+G, in fact, do not. Guess what, mine was listed.

And the fix to the problem? BUY ANOTHER CD BURNER THAT IS SUPPORTED BY THE SOFTWARE.

OH man...

How can MTU resolve it that way?

The problem is in the SOFTWARE, not the HARDWARE. The SOFTWARE says that the drive is Karaoke CD Writing capable.

That's what I saw when I downloaded the demo version, and tried it. I have to CD drives in my computer, and one clearly said: NOT SUPPORTED.

But the other one WAS.

The demo version is that: To demo a software. Since the demo said that with my one CD driver the software was going to work, I paid for the full version. And then I find out that it REALLY does not work.

Guys, you cannot just say "BUY ANOTHER CD DRIVE". Like if it were MY fault. Why should I buy another CD burner if the SOFTWARE is saying that my drive is supported?

No. It's not fair.

The SOFTWARE needs to be fixed so when for CDG W support it says YES, it means YES.

But if that cannot be done because of the burner itself, then, the SOFTWARE needs to be fixed to say NO when it does not support the burner.

Meanwhile, I would like a refund.

I am sorry that things turned out this way. But I trusted MTU, and was very dissappointed.