New Shuttle problems...I need tech help

[kenpattx]

We just received our new Shuttle and after getting it all set up, when we fired it up a flashing CRITICAL came up, and it indicated that there was a failure on mirror....from what I read, it meant that one of the hard drives had failed. I need someone to walk me thru to get it working properly....this is straight out of the box. I think I need Bryan Cox ......asap thanks