Search Online Database not working

[Roy Dennis]

my own ip address changes from week to week and I have never experienced any problems connecting to the online database. I don't think the demo would have anything to do with it but you can uninstall it if you want.

Bryan is the MTU expert so I would definitely look into what he suggested, When you view the manual it is just another web page, it is not accessing anything in your computer but when you access the on line database it actually has to read back on your drive so needs access in and out so your firewall might be blocking it reading your drive. It might even be in your virus software blocking it.
You basically have to tell it to trust it, I can't actually tell you exactly how to do that as all virus programs are different.