Problem with Lite and "Undefined" fields - Pilot error

[kod]

My friend downloaded Hoster Lite 5.05 last Monday and ever since then, he can't pull up the majority of his song list (when doing a database search).

Maybe a couple of dozen songs show up in the database search. The songs show up as unknown (can't remember what it actually says). They are there and can be played, but you have no idea what they are (no song name or artist name) until played.

We did a rebuild database (twice) with no change whatsoever...

He is running from an external hard drive, no songs on the laptop C: drive. (Win7)

He downloaded it straight into Hoster and so he can't back up and his free upgrades expire soon! (I gave it to him Hoster Lite for Christmas last December)

Can anyone shed any light on this problem?

I will have to relay any responses because he does not have posting privleges.

Needless to say, he is very frustrated with Hoster at this point.