Please reset my reg. code

[OneEskalera]

Kindly reset my reg. code. I Uninstalled hoster 4.11 on my Sony Viao Laptop online. But when I moved hoster to this computer (RannyHp-AMD) message says. It was installed already on 2 computers.
I removed hoster online, what happened??.
Submitted a ticket and get a response that it was not reset online or did not removed hoster online. I did removed hoster online and right now re-checked my Sony Viao laptop and Hoster was not longer in computer. I could not even re-install hoster on my Sony Viao because of the same message; already installed on 2 compters. This was an upgrade code to my old Hoster 3.16. I did not submit emergency ticket because I just want to try Hoster in this Hp laptop. Please help