Step by Step Help?

[Michelle]

skybird,

I don't take what your saying as mean. Here is where I'm coming from.

After I recvd my already installed Hoster ....which the company said was a piece of cake to install disk and use programs...
1 I found it not so easy
2 I called them by phone to help me out....getting answering machines to which I had left numerous messages....when I originally ordered my machine..how fast they were to take my money...believe me I called alot....always an answering machine.
3. I then was trying everything and wrote a couple notes....messages...
4. I didn't create this thread...It was some other thread and I think someone separated it for me....because they said I should start my own thread....
5. I also put in a ticket for help/assistance before knowing about a forum and never recvd it....they said they thought I had figured it out because of a thread I asked a question in.......I am not a forum type of girl...It's hard for me to follow and communicate with people..this is the most I've EVER posted on anything....I'll read but rarely post and for something like this...I was lucky enough to get an email to be able to get back into it or I wouldn't have been able to.
I think they should have answered me 'privately'....period. Not assuming that a forum had answered me ....or I 'figured it out'.
6. I think I understand how to download and where to put my files now....HOWEVER.....there is definately something wrong with my drive as I can't even 'type in the disk brand' without an error.
7. I even tried getting online to make sure the error was sent in and I have to join msn which is out of the ?.
8. I just want them to send me a disk to 'fix this problem'.
so I will wait for my ticket and hope they send me a personal email ....or better yet a call as I don't think it should have gone this long..no matter how small the company.

I do appreciate the help....I am going to call to talk tomorrow....
=I had to cancel tonights show because I have other problems going on now......my SUV decided it was done working and won't start. .... won't take a jump .....and now will have to be towed. ..so I can't get my equiptment from last nights show....I was considering just buying a new vehicle ...but can't deal with the stress of the car dealerships....and their bs.

LONG DAY!