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Old October 19th, 2008, 04:13 PM
ddouglass ddouglass is offline
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Quote:
Originally Posted by infoby View Post
Were you supose to uninstall to orginal version before I tried to reinstall is that what caused the system to disable the code because I just tried to update instead of removing and reinstalling and now it may be to late. I don't know do you have or any input on that.

David J
Are we talking about trying to install version 4? If you bought the upgrade version then you have to have the previous version installed in order to upgrade to 4. If you uninstalled it then yes you have to put it back on then upgrade to 4.
Since the error message you got was a mismatched code, then no installing .net Framework did not cause this. Since you are having problems with the hard drive I would suspect that caused the mismatch.
As far as MTU getting it reset that quickly I would doubt they do. They don't work on weekends and have not been able to keep up with the tickets that quickly.
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