Sorry To Hear Everbody's Problems

[mindonstrike]

Originally Posted by gd123

I have not upgraded as my 1st clue was bundling 3.4 with 4.0.

This was a long over due great idea. Everytime a new feature is added some people have problems getting it to work and have to re-instal an older version until it's figured out. That can be difficult if you are at a gig with no internet access, not to mention it just makes an already difficult situation more difficult. Add to that the fact that there is a bit more of a learning curve with 4. Bundling gives users a chance to aquaint themselves with it while still using a version they are more familiar with. Bundling an old version with the new makes good sense.

My 2nd clue was the 2 years it took to get 4.0 and seeing the list of improvements that had nothing to do with making it any easier to get a song into the playlist.

If there is an easier way to add a song than puch in a few numbers and hit enter or double clicking a song name, I'd be curious to see it.

2 years...and all that was accomplished was to change the format of the SND (which is the ONLY improvement that the SINGERS see)?

??

2 years...and I add a BookID and a Singer's name to the Playlist in the EXACT same way prior to 4.0

? Again I can't see how it could be much easier

(Am I STILL typing the SAME Singer's Name into the Playlist OVER AND OVER again)?

Uh...no. Add it to the singer database once and then use that over and over.Same with their favorite songs if you like.

2 years...and the Playlist looks EXACTLY the same? 2 years...and there is NO DRAG AND DROP?

The playlist does not look "EXACTLY" like anything previous. The changes aren't big changes, but the layout is efficient.

My 3rd clue was the "reduced" upgrade price for "loyal" customers.

?? This is a common practice in business. MTU has been offering this on Hoster for at least the 5 years I've used it and 7 years on their other products. I do see they've tightened up the requirements a bit to cut back on abuse.

As stated perfectly in another Post, the customers are not Beta testers and, I will add, not guinea pigs.

You are correct. And no-one is treating the customers that way. Few take pride in their good name like MTU, and no one wants to see it sullied this way. You can beta test till the end of time and still have issue occur in the market place, MTU is working feverishly to fix those issues.