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Old July 2nd, 2004, 12:22 PM
MTUSUPPORT MTUSUPPORT is offline
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Join Date: Nov 2000
Location: Raleigh, NC
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JerryB,
You have a few Problems it sounds like.

You have gotten the software to go through the Installation One time, for you to have a serial number for one product on the Floppy Disc. This is why you are able to install the Microstudio Software, but have the "Wrong Serial Number" error. What you must do for the Floppy Install is follow the below Instructions, you must do this exactly for Each Product.

1) Double click on the mstudio2604setup.exe to begin the Installation.

2) Go through the Installation, accpeting the License and typing in your correct Information. Make sure that you type in the correct RegCode for Microstudio and your correct Email address that was use when you purchased the product.

3) Now when it gets to the point where it asks you to place a floppy disc in the drive, put a new blank floppy disk in the drive. Click Next.

4) When you get the page that tells you to take the Floppy disk to your computer that is connected to the Internet to finish the registration, make sure that you click the FINISH button before you remove the Floppy disk. If you don't click the finish button before you remove the disk it will not write the correct information to the Floppy.

5) Take the Floppy disk to your Internet connected computer. Open My computer. Double click on Runme.exe.

6) The program should now come up and tell you that the information is going to be transfered to our site. Click Next. You should then get a Trasmitting Dialog box. Then it should come back and tell you Thank You. Once you click Finish, take the disc back to your other computer, that you are installing the product on.

7) Place the newly created disc back in the original computer (where the product is going to be installed). Now begin the Installation of the Program that you are trying to install, as you did in Step 1. This time, it will start the installation and find all of the information that it needs and skip directly to asking you where you want to install the files. Once you get to the end of the installation, this product should now work.

8) Do the above steps for each of the products that you need to install, but in Step 1, make sure that you have NO Floppy Disc in the Drive unless you have already makde it to Step 7 as stated above. Or you will never get the other products to correctly install.
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Bryan, MTU
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