hoster won't upgrade

[djbikeerrob]

OK, I just yesterday bought and paid for the latest and greatest hoster upgrade ... however, Hoster's server still tells me my upgrade has expired and so it won't let me actually do the upgrade. If i just yesterday bought it and hoster aknowleges that I bought it why doesn't it update the expiration date and let me use what I just freaking paid for? I have a show coming up tomorrow and I want to be able to get the upgrade settled in before the show? Why is this an issue every time i upgrade? It is bad enough that I have paid now hundreds of dollars in upgrade fees over the past 6 years, but to have this issue over and over again? These people are software geniuses. Cant they get the damned server to update my expiration date when I pay for it?