Is something wrong at MTU? - Restructuring is all

[tonysjungle]

Originally Posted by Roy Dennis

Have you tried installing again to see if it's reset ?

Yep. Tried reinstalling a few times. Gave me the reply that it was already installed and to remove it if I could or to submit an Emergency Help Ticket if I couldn't. Unfortunately, I couldn't. I had a Seagate Hard Drive (just barely over a year old) crash. Was clicking and not easily recoverable. Learned my lesson to not just back up files, but to "image" the entire drive (I'm using Acronis now). Everything was previously backing up to a partition on the drive. But with the drive crashing, the partition was useless.

Backing up just the files does no good if you don't have the software or various drivers, etc.

Anyway, hoping for sometime today since my gig is tonight! I haven't been completely screwed, just severely inconvenienced. I'd always counted on MTU to follow through on the Emergency Help Tickets

I'm one that installs my equipment at the venues so we can walk in with one bag. In this case, I just had to retrieve a computer from elsewhere.