3kma files not found

[billyo]

i just upgraded to the new version about a week ago and everything is fine except i had three songs that i know i have in my external drive but last night while doing my show someone requested the three songs in which she does all the time when i did a title search " i got a msg. "kma file is not in the harddrive".but when i did a brand search it was there and i was able to play it....any suggestion..title is highlighted by the way..

[ddouglass]

Originally Posted by billyo

i just upgraded to the new version about a week ago and everything is fine except i had three songs that i know i have in my external drive but last night while doing my show someone requested the three songs in which she does all the time when i did a title search " i got a msg. "kma file is not in the harddrive".but when i did a brand search it was there and i was able to play it....any suggestion..title is highlighted by the way..

Are you sure the "Title" you searched by exactly what is in the header? If you miss typed it or didn't enter it the same way then it mey not come up.

[billyo]

Originally Posted by ddouglass

Are you sure the "Title" you searched by exactly what is in the header? If you miss typed it or didn't enter it the same way then it mey not come up.

same title i even had to look in my book see if i mistyped it i even search by artist..and the song is in ,when i click add track same msg. "kma file not in the hardrive" just those 3 songs though..and i dont even have a duplicate copy

[ddouglass]

Maybe a space at beginning?
You should be able to type in one word from the title and it will bring up all with that word.

[admin]

Tools menu - build songs database. It sounds like your Songs.mdb is messed up. It can happen.

[billyo]

Originally Posted by admin

Tools menu - build songs database. It sounds like your Songs.mdb is messed up. It can happen.

I also did that rebuilt my song database i still get the same msg.no big deal i could still play those songs..just wondering what happened..but anyway thanks

[ddouglass]

Originally Posted by billyo

I also did that rebuilt my song database i still get the same msg.no big deal i could still play those songs..just wondering what happened..but anyway thanks

Try editing those three and retype in the Title just to make sure there aren't any stray strange characters in it.

[admin]

Originally Posted by billyo

i just upgraded to the new version about a week ago and everything is fine except i had three songs that i know i have in my external drive but last night while doing my show someone requested the three songs in which she does all the time when i did a title search " i got a msg. "kma file is not in the harddrive".but when i did a brand search it was there and i was able to play it....any suggestion..title is highlighted by the way..

Are you saying you did the following:

1. You are in the Search dialog and did a TITLE search
2. It presented 3 titles of songs that matched what you entered
3. When you clicked one song and clicked the Add Track button, then it presented the "kma file is not in the harddrive" error message.

Please reply back if this is the exact sequence, or provide the exact sequence including what appears, what you click, and what you typed in to find the song. THEN... do it again and make sure you can re-create the problem. If you can't it was a transient event that we cannot diagnose as it happened and it won't happen again exactly that way.

It could be you have some system RAM that is going flakey. It happens, and it explains a lot of "wierd" problems with no other answer.

If you can re-create the exact problem, list the exact things I mentioned above and we'll try to re-create it here. If we can see it, we can fix it. If we can't experience or create the problem, its transient and sheer luck if it is ever found... assuming it isn't a problem related to the computer/OS.

When was the last time you had turned this computer off and back on? I have a laptop, and I often allow it to go into standby/hybernate mode. When I run various programs after that (including IE7), very, very, viery wierd things can happen. My recommendation: ALWAYS POWER CYCLE YOUR COMPUTER BEFORE A SHOW... ALWAYS!

[billyo]

Originally Posted by admin

Are you saying you did the following:

1. You are in the Search dialog and did a TITLE search
2. It presented 3 titles of songs that matched what you entered
3. When you clicked one song and clicked the Add Track button, then it presented the "kma file is not in the harddrive" error message.

Please reply back if this is the exact sequence, or provide the exact sequence including what appears, what you click, and what you typed in to find the song. THEN... do it again and make sure you can re-create the problem. If you can't it was a transient event that we cannot diagnose as it happened and it won't happen again exactly that way.

It could be you have some system RAM that is going flakey. It happens, and it explains a lot of "wierd" problems with no other answer.

If you can re-create the exact problem, list the exact things I mentioned above and we'll try to re-create it here. If we can see it, we can fix it. If we can't experience or create the problem, its transient and sheer luck if it is ever found... assuming it isn't a problem related to the computer/OS.

When was the last time you had turned this computer off and back on? I have a laptop, and I often allow it to go into standby/hybernate mode. When I run various programs after that (including IE7), very, very, viery wierd things can happen. My recommendation: ALWAYS POWER CYCLE YOUR COMPUTER BEFORE A SHOW... ALWAYS!

this is what i did..i was in the search box and a singer gave me 3 song slips..name of the songs, (3 diff songs.) artist, and brand /disc and track # so i searched (by title first ) ..found the songs..clicked the add track ..then the msg came up " kma file not in the hardrive " tried it again same msg..did the brand search, song came up clicked add track , and it did..when i got home i tried it again typed in the song title same msg. " kma file not in the hd"..this time tried the artist search ,song came up and it played..i always get into my show about an hour before i start.. takes me 15 min. to set up , and i will power it on and i will put in about half hour worth of songs in the playlist before i actually even begin to start the show.. to make sure everything is running fine..the name of the song..was " how could an angel break my heart " by toni braxton...skg909 trk 1and i can't remember the other two..sorry..hopefully its not my os never had a problem ever since i got this..its just those 3 songs..like i said its no big deal i can always search by brand/artist..i appreciate your help.i know you guys have a lot of stuff to do..

[billyo]

Originally Posted by ddouglass

Maybe a space at beginning?
You should be able to type in one word from the title and it will bring up all with that word.

i did that too,the name of the song was " how could an angel break my heart" by toni braxton skg909 tr.1 tried.."angel" " break my heart " "heart" same msg. " files not in the hd" but anyway no biggie i could still search by brand and artist..thanks

[admin]

What version of Hoster are you running Billyo?

[billyo]

Originally Posted by admin

What version of Hoster are you running Billyo?

i am running the new upgrade v3.315 just upgraded it about a week ago.. i played around it for a while around the house and friday was the first time i've used it to do my show

[MTUSUPPORT]

Please email me your Songs.mdb file, from c:\Program Files\Micro Technology Unlimited\Hoster\Databases folder. In the email tell me what 3 files to search for that will show this problem.

Once you email this file to me at support@mtu.com I can then try it on my end to see what happens.

[billyo]

Originally Posted by MTUSUPPORT

Please email me your Songs.mdb file, from c:\Program Files\Micro Technology Unlimited\Hoster\Databases folder. In the email tell me what 3 files to search for that will show this problem.

Once you email this file to me at support@mtu.com I can then try it on my end to see what happens.

i can only remember one of the three songs.." how could an angel break my heart" by toni braxton skg 909 tr. 1.and i'm sorry i can't remember the other 2, if she ( singer ) shows up this friday i will ask her for the song title, caused she sings them all the time..