Upgrading to new version

[is14fun]

I guess I must have done something wrong because when I ran the upgrade setup utility, I asked it to remove old version and reran the setup utility and had it install the latested version. Now, I get error messages saying my registration codes are wrong when I try to open MicroStudio and the other programs. Hoster opens ok but does not work right. There is no master database, I can read the manual when I click on Help so I must have done something wrong. I don't know why it would have affected my other MTU programs but it did. I need some help with this problem.
Thanks.

[admin]

First, uninstall Hoster again.

Then, go into the Hoster folder where you installed the new version, delete the bucket.mdb database and the hprint.exe file.

Lastly, reinstall Hoster 2.212. It should work correctly.

I have no idea how your other programs got damaged. We are NOT running an uninstaller, but are directly removing the components that need to be removed. It is not possible to our knowledge, to damage other MTU installed programs. We are close to releasing Hoster 2.213 which will delete the two files mentioned above.

I suspect something else has happened on your computer.

Try reinstalling the other programs.

[is14fun]

OK, I uninstalled Hoster using Hoster 2212setup.exe. I reinstalled using same and here is what I get. I cannot read Manual (I have it downloaded in the Hoster folder). I have no data in the Brand or Disc ID menues. The Book ID is correct showing the next or what should be the next disc to be imported. However, when I try to import a new disc, I keep getting same message as always, Disc ID number is being used by another brand. I have tried entering a fixticious number such as 10000 and still get same message. You asked me to delete the bucket.mdb database file, I did delete the file bucket and no bucket.mdb found in the Hoster folder. Is it possible I did not get a good download (ie bad Hoster2212setup.exe? I know the Brand pull down menue should show a lot of names, but mine does not so something is amiss. I have deleted everything except the song files themselves so after I run uninstall, the only thing left is the song files.
Help please

[is14fun]

This is an additonal comment to the above, I cannot build a song list file. I downloaded a new installer and ran with everything turned off except windows. I still have the same outcome. No data in database, no song list, can't import new songs and no second window on desk top. other than that, everything is just perfect. There must be some trick to making this work right, it did until I upgraded to 2212 I tried to go back, but now even the old version won't work right. Currently, My KHPro, Microstudio, Vogone & Keyrite all won't work. All of this because I tried to upgrade Hoster. In order to make the Microstudio programs work, I am told I must reinstall them because my codes don't match. I don't want to do this again until I get this Hoster Problem resolved. Does anybody know what the --- is going on?

[is14fun]

Additional comments to above. I don't have a bucket.mdb file or a song.mdb database file. I do have a file named bucket and it is a microsoft access database with a little yellow key across the file icon. I have tried reinstalling, modifying, and repairing. All to no avail. Hope someone has a clue to this problem.

Thanks
Bob Jameson

[MTUSUPPORT]

The only thing that I can think of is that you are installing the program during the install into a folder such as C:\. This would then make it so that it can't find the Databases folder, because its not where it should be.

Go back and Remove the entire Hoster Program. Reboot the computer. Once the computer is back up and running, reinstall Hoster. This time take the Default selection for the Installation folder. This is what it should be C:\Program Files\Micro Technology Unlimited\Hoster.

Once this is done, then reboot the computer at the end of the Install, to be on the safe side. Then try Hoster again.

You can manually go to My computer and navigate to your C:\ drive, Program Files folder, Micro Technology Unlimited folder, Hoster folder, Databases folder to make sure that the bucket.mdb file is in this folder. If not, then you have some type of User Settings that are keeping your system from allowing you to correctly install our software. If this is the case then you need to make sure that you have high enough permissions on your User name of this computer to install software, such as Administrator rights.

[is14fun]

I'll do it again but the bucket file is in the Hoster folder which is in the program folder on the C drive. I do have the bucket file there but it does not have the dmb ending attached to the file name, just bucket. I has a yellow key across the file icon if that tells you something. The same for the hprint file.
Bob

[is14fun]

Well, I took matters into my own hands and reinstalled XP Home. It seems my problems are resolved but still have a few things not right. I cannot make the second window enlarge. When a song stops playing, the second window shows up blank. When a song starts playing, it dissappears. The second monitor shows up ok, just the second window on computer screen.