Download failed to work (Hoster 3.300)

[darwillie]

Downloaded Hoster 3.300 from MTU Karaoke store Order Information download link. when download was complete it showed 20.0 MB. I doubled clicked on setup.exe and was asked if I would like to run program. I clicked YES and nothing happened. I then tried to redownload from download link and nothing happened . I have tried everthing I can think of

[mindonstrike]

I doubled clicked on setup.exe and was asked if I would like to run program.

I'm assuming you went through the install process.
If this is a new install you will probably need to reboot first.

The second part of your problem almost sounds like you are using a download accelorator which will use up all your downloads in a matter of seconds, but if that was the case I don't think you'd even get one succesful download.
It could be server problems on MTU's end. I would try again and post back.
And make sure you use Internet Explorer as AOL, Compuserve etc can sometimes have issues.
Sam

[darwillie]

mindonstrike,

This is an upgrade not a new install. I doubled clicked on the setup.exe and it asked me if I would like to run the program. When I clicked on yes the screen disapeared and nothing happened??? When I click on it now I don't even get the screen that asks if I want to run this program.

I use Earthlinks browser and have never had any problems in the past. On 12/23/05 I downloaded Hoster 3.120 upgrade without any problems. On 12/28/05 I downloaded MIcrostudio 2.611 upgrade without any problem. The next day I downloaded Hoster 3.300 and ran into this problem.

darwillie

[mindonstrike]

Hmmmmmmmmmmmm...
Not sure what to suggest.
The fact that no one else is having this problems makes me think it might be Windows related.
MTU Support will hopefully have some ideas.

Sorry I can't be of any help.
Sam

[kwaag]

Darwillie,

Actually I am having a similar problem, and have read several others having the same. (I'm also an earthlink user on a cable braodband connection). It's not a download problem as both of us get the download file. Its an install problem.

I am able to download the file, but cannot install as I get an "invalid Win32 application" error message. Tried everything twice. E-mailed support, posted here, and on critical issues forum, but no help yet.

If I get anywhere, I'll let you know. Good luck to us both,
Ken

[George]

Originally Posted by kwaag

(I'm also an earthlink user on a cable braodband connection). It's not a download problem as both of us get the download file. Its an install problem.

Don't be so sure about that. Just because the file is downloading doesn't mean it is not getting corrupted.

This looks very much like a firewall or a download accellerator is messing up the file. That's usualy the case with this system 32 message you're getting. Windows does not recognize the file as a valid application. Has nothing to do with the installation program itself failing..

First delete the file from the MTU folder(if that's where you saved it). Be certain to shut off any firewalls or download accelleratorsyou may have installed, and download again.

If the problem persists with your own firewalls shut off, then there's a firewall or download accellerator installed in Earthlink that's interfering.

George

[kwaag]

George,

I did disable my firewalls, not sure about what Earthlink has, but my last upgrade and all other online porograms have downloaded and installed with no problem.

I guess I'm looking for this as a possibility (from another thread regarding trouble with update):

"If you still can't get it to work, email me at support at mtu.com and I can give you a direct link to download from. Some systems don't process the PHP scripts on the website correctly and will cause this to happen." Bryan, MTU
__________________

Don't know what PHP scripts are but the direct download link worked for this person. I'm just not hearing back from support.

Darwillie: Any Luck?

[George]

Originally Posted by kwaag

I guess I'm looking for this as a possibility (from another thread regarding trouble with update):

"If you still can't get it to work, email me at support at mtu.com and I can give you a direct link to download from. Some systems don't process the PHP scripts on the website correctly and will cause this to happen." Bryan, MTU

Yes, but it is a solution to a download problem that can't be overcome otherwise. Have you tried uninstalling then downloading a new file just to be certain that won't work?

George

[darwillie]

I'm not having any luck at all. I've disabled the firewall, the accelerator, Norton's Internet Security, and everything else I could think of. I'm not sure what to think, like I said in an earler post I downloaded a upgrade on 12/23/05 for Hoster 3.120 and on 12/28/05 I downloaded the Microstudio 2.611 upgrade and everythink was enabled. I think there's something corruped, becouse I downloaded a 20.0 MB file for Hoster 3.300 on 12/29/05, that won't let me open it. But i don't know why it won't let me redownload the file???

darwillie

[Beavis]

go to a friends house with your download link and a CD-r and try it there.

[kwaag]

Darwillie,

I got an email from Bryan with support giving me a link to download an upgrade that apparently addresses the invalid win32 app problem I was having. It worked. I'm not sure if your issue is the same but if you can get help from Bryan directly you'll likely get a solution.
Ken

[darwillie]

Beavis,

I tried what you said on my friends computer and it did the same as it did on my computer, I clicked on the download link and nothing happened. The page went blank and nothing happened????

darwillie

[Beavis]

i would contact bryan (MTUSUPPORT)

[MTUSUPPORT]

I have emailed Darwillie a new Link to try downloading from.

[darwillie]

Bryan,
Everthing worked just fine. What a great program. Keep up the good work, and thanks for the help.

Thank You,
Dave