Microstudio Installation Error #0x80040707

[Roy Cooper]

A little history, I installed Microstudio Demo verison, it worked as stated. I downloaded the full verison with keys and installed before removing the demo verison. I had problems with it recognizing the CD, so I removed both verisons. Since then I have received the error every time I try to reinstall. I search and found a similar error message in the knowledge base but it ended with a 3 instead of a 7. I did what was recommended for that error, have updated XP (Express and Custom) now have 0 updates in both, and still continue to get the error.

Any Suggestion?????

Roy

[ddouglass]

Both errors call for the same thing which is to update from Microsoft. Here is the link to the correct article. This will usually fix the error without having to hunt down the exact cause.
http://www.mtu.com/kb/index.php?acti...f7fecd3b4cb0bf

Did you restart your computer after finishing all the updates?

I couldn't find anything on Microsoft's website, but in a search of the internet I found that this error actual has to do with Common settings in the registry. I found two articles that offer different solutions.
http://consumer.installshield.com/kb.asp?id=Q108167 deals with editing the registry so be careful that you follow the instructions.
http://articles.techrepublic.com.com...1-5252325.html takes a different approach but should probably work as well.

[Roy Cooper]

Yes, after the the completed updates, I did reboot my system. And I checked additional times to see that I had zero (0) updates remaining. I have checked the regedt32, under User Shell Folders, and found no problem with the paths there. Checked very carefully character by character on each entry. I followed additional tips recommended in the articles by techrepublic, I changed the exe setup program to run as and unchecked the flag to protect my computer and data, still not successful. And the address to bindview.com/mmsupport was not valid, I am still working on this one.

[ddouglass]

There was one other deal where you have to delete the entries under the Installshield, but I don't remember exactly where and I will have to research.

[Roy Cooper]

It seems I have just about tried everything but the right thing. I have removed every microstudio hit in regedt32, and removed micro technology hits also, removed every hit for microstudio and micro technology on hard drive. Removed the runme.exe.34e933fd.ini, Downloaded again ms4 and even installed it from the web page. I can not get back to a fresh first time install, it still gives me the original information I type in the first time including the registration key. Where is that info coming from? I am begining to wonder if it is something on MTU's site from the registration.

[ddouglass]

No, this is a Microsoft problem with their Installshield as evidenced by the numerous programs and fixes listed when you search for it. The information with your registration and personal info is a file that is placed so it won't get accidently deleted. The only thing it contains is information to fill in the blanks, so it can't cause this.

Roy, I have about run out of suggestions at the moment. Maybe someone else can suggest something and I will do some more research to see if I can come up with anything.