Microstudio 4 issues

chuck bruck · #1 March 19th, 2007, 05:58 PM

I just installed Microstudio 4 on two different PC's. One is a new Gateway laptop and the other is a Dell xps gen3. On both there machines there is the same issue, the text scrolls about 3 seconds ahead of the music. I have tried to change the settings in the program but to no effect. I put in a note to tech support but my reply wasn't very helpful. They said I should download the latest drivers for my soundcard and video (which was already done) and make sure that DirectX 9.0c was installed. which I had not done at that time but have now.
No difference.
I still have the delay in the music (or the text is too fast whichever way you want to put it) and changing the playback settings make no difference.
Is anyone else having this problem? I had no problem with Microstudio 3.x. If someone has a suggestion I sure would like to hear it.
HELP!
Thanks
Chuck

dtbice · #2 March 19th, 2007, 06:15 PM

When playing, audio is out of sync with the graphics or is repeating
Check this out @ SUPPORT CENTER .....click KnowledgeBase

chuck bruck · #3 March 19th, 2007, 06:32 PM

Thanks for the reply. I just did the steps on the knowledgebase and it made no difference to the program. I'm going to try a reboot and see if that helps. I haven't had any problem with previous versions.
Any other suggestions?
Thanks,
Chuck

dtbice · #4 March 19th, 2007, 07:22 PM

Did you do a "clean install" or "upgrade"? Have you tried other discs? When you say you changed settings in the program does that mean "read" and/or "write" speeds? CD Drive firmware upgrade?

chuck bruck · #5 March 19th, 2007, 07:36 PM

Did a clean install, changed the timing under Tools, playback offset. Changing the offset does nothing to the playback timing. Text is still 3 seconds ahead of the Music no matter how I have it set, advance or retard audio. I really don't want to go back to 3.004 but I can't use the software very well the way it is.

Thanks
Chuck

ddouglass · #6 March 19th, 2007, 11:01 PM

Quote:

Originally Posted by chuck bruck

Did a clean install, changed the timing under Tools, playback offset. Changing the offset does nothing to the playback timing. Text is still 3 seconds ahead of the Music no matter how I have it set, advance or retard audio. I really don't want to go back to 3.004 but I can't use the software very well the way it is.

Thanks
Chuck

Try changing your Video Hardware acceleration to standard. The program offset does work on playback but if you are 3 seconds off it may not be enough.

Are we talking about playing from CD or imported songs?

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