Trouble with 3.316 update - FIX: Do Remove -vs- Update

[tonysjungle]

I keep attempting to upgrade to the new 3.316 that was sent out today. The installation ALMOST completes...then I get

"Error 1706: No valid source could be found for product Hoster. The Windows Installer cannot continue."

[karaoke_dude]

I got the same error, but Hoster still came up and it says it is 3.3.16
???????????????????????????

[admin]

I duplicated the problem. However, when I clicked the error 1706 message away (it was hiding underneith the install screen), it finished installing, and ran correctly. We tested it at MTU and didn't see this problem before (I was not on the test team).

When I did REMOVE instead of UPDATE, it did not show the error 1706 and installed normally.

Tonysjungle, try this and post back here what you find.

NOTE! Install 3.316 using REMOVE then reinstall.

[tonysjungle]

I will try this! BUT - by uninstalling, will I lose my settings and data? (I'm new to hoster x 7 days and have been downloading cd's and getting settings right for the past week - ALL DAY!)

[tonysjungle]

After not hearing a response to the above post, I uninstalled 3.115 and then installed 3.116 then did the restart.

Unfortunately, windows would then not start up no matter what I tried. I had to open in safe mode and noticed that ALL of my songs were gone that I'd spent all week downloading...all of my settings were gone...

I am now trying a system restore. I should have known better than to install a new update until it had been tested for awhile.

This sucks...guess I've gotta do my show tonight with my old system

[admin]

Originally Posted by tonysjungle

After not hearing a response to the above post, I uninstalled 3.115 and then installed 3.116 then did the restart.

Unfortunately, windows would then not start up no matter what I tried. I had to open in safe mode and noticed that ALL of my songs were gone that I'd spent all week downloading...all of my settings were gone...

I am now trying a system restore. I should have known better than to install a new update until it had been tested for awhile.

This sucks...guess I've gotta do my show tonight with my old system

Tony, all your KMA files are still in the folder you imported them into.

Set your Import CD Tracks screen "Save to Folder" to what it was before.

Then, be sure your Tools menu Build Songs Database command shows this same folder. If not, add it, then click the Build Songs Database button to re-create your Songs Database with everthing you had imported earlier. Then they will appear in all the Hoster search and add methods.

WARNING! Rebuild your Songs Database BEFORE you import any more songs or you can end up with duplicate BookIDs, which can be renumbered with the Tools menu Merge KMA Files command.

Its all there.

[karaoke_dude]

Worked for me. Thanks

[Jim Sargent]

I am having a problem also with 3.316 which I received today , this is what I get, UNHANDLED EXCEPTION Error number 0x80040702 Discription: failed to Load DLL:_ismtu Setup will now terminate, what's going on anybody know

[billyo]

just got down downloading 3.316 didnt have a problem it's running and i just got done importing new songs rebuilt my sdb and didnt have any problems either

[WDEWDAD7]

I always get the email about the next upgrade is available. Seems we just upgraded to Hoster3.315; now 3.316 is out? One, I did not get the email about the 3.316 upgrade; two, do you need to upgrade each version as it comes out, or can you skip one (let's say 3.316) and upgrade from 3.315 to 3.317? I don't even know what changes 3.316 have.

[a2kmike]

this is true...... there are no list of changes included in the upgrade either listed in the e-mail or on the website........ADMIN would it be possible to get that info??

[sleflar]

I did the remove then reinstall. It worked. However now when doing a search, clicking on the song you want a loud noise sounds. I have the sound settings for no sounds in the control panel. This only happens in Vista and not XP.

[admin]

Originally Posted by a2kmike

this is true...... there are no list of changes included in the upgrade either listed in the e-mail or on the website........ADMIN would it be possible to get that info??

Last night I finished posting all the upgrades to the site at 9:00PM. Sorry, but I didn't get around to updating what changed.

Read about the single change here.

We don't expect any more releases under Hoster 3.3. We are now working on 4.0 and have ceased expanding 3.3. If there are any future upgrades, it will be bug fixes only. With Vista just coming out, there could be more things we have to track down.

[WDEWDAD7]

Originally Posted by WDEWDAD7

I always get the email about the next upgrade is available. Seems we just upgraded to Hoster3.315; now 3.316 is out? One, I did not get the email about the 3.316 upgrade; two, do you need to upgrade each version as it comes out, or can you skip one (let's say 3.316) and upgrade from 3.315 to 3.317? I don't even know what changes 3.316 have.

As you can see from this previous post, I had mentioned that I had NOT received the usual email to upgrade to 3.316. I went to my account, the upgrade to 3.312 is still there, not an upgrade to 3.316. So, how do I upgrade to the 3.316?, without the email, or do I need to request an email be sent to me?

[Jim Sargent]

I received an e-mail on the upgrade but am having trouble installing so I am not going to worry about it, the way I understand it is mainly for vista.
also I understand 3.316 is the last upgrade in the 3.00 series. the next will be 4.00.

[ddouglass]

Originally Posted by WDEWDAD7

As you can see from this previous post, I had mentioned that I had NOT received the usual email to upgrade to 3.316. I went to my account, the upgrade to 3.312 is still there, not an upgrade to 3.316. So, how do I upgrade to the 3.316?, without the email, or do I need to request an email be sent to me?

Your account will no longer have the upgrades. If you didn't receive the email then you need to go to the Support Center and submit a ticket for the problem. That would be the only way to get it.

[admin]

Originally Posted by Jim Sargent

I am having a problem also with 3.316 which I received today , this is what I get, UNHANDLED EXCEPTION Error number 0x80040702 Discription: failed to Load DLL:_ismtu Setup will now terminate, what's going on anybody know

Jim, please answer these questions:

1. Are you positive you are installing 3.316, which you can see in the splash screen with the jukebox that appears BEFORE the installation screens start up. If you are installing 3.315, this error will appear, which is the main reason for our doing 3.316.

2. Are you sure you have done all Windows Updates? When at the Microsoft page that analizes your computer's Windows, click the CUSTOM button, not the EXPRESS button. It will come down, search your system, then recommend all uninstalled upgrades.

3. What Windows version are you runing?

4. Are you installing on a Laptop or any other type of computer? If a Laptop, how long ago did you buy it?

[Jim Sargent]

Originally Posted by admin

Jim, please answer these questions:

1. Are you positive you are installing 3.316, which you can see in the splash screen with the jukebox that appears BEFORE the installation screens start up. If you are installing 3.315, this error will appear, which is the main reason for our doing 3.316. Yes it is 3.316
2. Are you sure you have done all Windows Updates? When at the Microsoft page that analizes your computer's Windows, click the CUSTOM button, not the EXPRESS button. It will come down, search your system, then recommend all uninstalled upgrades. Yes I Have all the updates!

3. What Windows version are you runing? Windows XP!

4. Are you installing on a Laptop or any other type of computer? If a Laptop, how long ago did you buy it?

It is not a lap top it's My home computer, about a 6 months ago had it upgraded!