Hoster Crashes Computer - Possible bad downloaded file

[Lonman]

Hi, I was playing with Hoster over Christmas & my Dad loved it so much he went home & bought the Hoster + Suite package so he could have Hoster on his home computer & a laptop he is going to buy strictly for karaoke (this is all for home use mind you). He asked me to come over & help install it all. We got everything installed & running. We played with Microstudio first - he wanted to make a compilation disc. So he imported several discs into kma & everything played perfectly, made a write disc & compiled on some generic (didn't get the name) burner, but everything imported clearly & burned correctly - so far so good. So we moved over to Hoster & played a snippet of each song, no problems so far. So now he wants to sing a song all the way through. We get it loaded (regular kma from song database) & play, it starts going (he doesn't have a second screen at this time, but probably won't get one for his stationary computer - so the words were coming over the main hosting screen), gets to about 1 minute into it & locks - no response by mouse, frozen screen, music stops, can't cntrl/alt/del - nothing. After a few seconds, the music starts playing again still with frozen screen, no mouse or keyboard. Then it gives a Hoster needs to shut down error, closes out along with changing the desktop to minimal resolution, low bit color - not able to change back, almost like it crashed the video card & software as well.
We rebooted, had to completely reset the desktop properties. Figured must have been a glitch, tried it again & same thing. Went through the reboot & tried the song in Microstudio player - everything played fine.
Right now he isn't too happy with the Hoster & said he was going to try to get a refund on it, I told him I would try to get an answer for him as i've never experienced anything like that & have been running it on a machine a little over a year that is much more inferior (older) than his.

His specs
1.3 ghz processor Pentium 4
Windows XP
80gb Hard drive with over 40 gb left.
NVIDIA dual display graphics card 128 mb ram built in
1 gig RAM
Soundblaster Live sound card.

He had several background programs running & we did close those before trying a 3rd time with no better results.

Thoughts?

[Beavis]

did ya go to microsoft and get all windows updates first ?

[Lonman]

Yes forgot to mention, got all the Windows updates & the netframe before installing.

[Beavis]

did you update your video card from the manufacturer's website ??

[Lonman]

That I did not do, will suggest that. Anything else - besides completely uninstalling & reinstalling.

[Beavis]

i would always try uninstall and re install.