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#1
February 16th, 2011, 11:20 PM
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getting well and trying to host again
Fellow Karaoke junkies. I have a problem!!! i have been gone for a couple years, as i was very ill. I am getting better and need your help. i have paid for 2 hoster programs (4 computers if need be) i had version 3.?? and i think version 4.01. I have written support 2 times now and they tell me my links are freed up go ahead and download. when i go to download page both my programs have been discontinued. I am just goning back to work after 2-3 years on disability. can't afford to upgrade till the karaoke money comes in. So someone (dale) (david) tell me how to reinstall the programs i had. My first gig is March 3rd an I have 40000 songs to get downloaded and equipment to test, with Hoster being the center point.
PS i just sent my 3rd support ticket Thanks Crazy Carl |
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#2
February 17th, 2011, 12:08 AM
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Re: getting well and trying to host again
Carl, this is why we tell you to save the install file instead of just downloading. So you can re-install if needed. This would be something you will have to work out with MTU as I cannot do anything about it through here.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#3
February 17th, 2011, 04:20 AM
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Re: getting well and trying to host again
Have you tried the telephone support.
Voice: 1-919-870-0344 - Sales: 203 - Support: 204 DO NOT try to find other extensions to contact os or leave a voice mail. Other extensions are NOT monitored daily, and some not monitored weekly.
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Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal. |
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#4
February 17th, 2011, 06:06 AM
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Re: getting well and trying to host again
Dale i did have a copy on my puter, after being unused for 2+ years, i got the blue screen of death, so i had it repaired with new hard drive, for the record i think I had 4.09, becace my last post was about updating from 4.08c
thank both of you for your help Ctazycarl |
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#5
February 17th, 2011, 11:38 AM
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Re: getting well and trying to host again
Roy Dennis i tried what u suggested and called MTU. And I was not even able to leave a message for support. Back in the old days 6 or 7 years ago, support was great. I wish that was still the case. No one in or on this forum, can fix this problem. Support does not seem to be able to. As I hve submitted 3 requests. I have been a Hoster and MTU customer since 2003, and this is the service I get.
 Crazycarl |
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#6
February 17th, 2011, 12:14 PM
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Re: getting well and trying to host again
Did you get an auto responce ticket # for your last support ticket, if not are you giving your correct email address.
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Roy. Test Laptop: Windows 10 Home Premium 64bit. Acer Aspire 5738G Intel core 2 Duo T6600 ATI Graphics 500Mb dedicated. 4Gb Memory 500 Gb SSD Drive. K-lite Mega version 1205 Show Backup: Windows 10 Acer Aspire Touch Screen V15, Intel core i5, Iris Graphics 6100 up to 8277mb dynamic video, 16Gb memory, 1 TB hybrid HDD. K-lite Mega pac. Show Computer: Windows 10, Dell Inspiron 15 7000, CPU I7-855OU, Ram 8GB, Graphics UHD620 + Nvidea GeForce 940MX, Hard Drive SSD 256GB + 1GB internal. |
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