Upgrading Hoster 4.32.10 to 4.32.12

[Karaoke Kiwi]

Hey Guys

I am trying to upgrade my Hoster and when I get to the point where the software goes online to check the computer against the MTU site it tells me that the software is already installed on two computers and subsequently wont install. I am trying to upgrade the Hoster that was intalled on this computer so i am very connfused at this point.

Any help will be gratefully received.

Cheers

Albert

Toshiba Satellite Pro L550-17U: Intel Core 2 Duo CPU T6570 @ 2.10 GHz:
8GB RAM: Windows 7 64 bit: Hoster 4.32.10

[ddouglass]

You may have hit the maximum number of installs. You will need to submit a Support Email Ticket from the Support section of the main MTU web page.

[Aidan]

Hi,

I am having the same problem, have paid for upgrade gone through set up, then get message saying that it has been more than 12 months since update, go to www.mtu.com/catalog/login.php, which i did, into my account where it shows i have paid, then it ask for payment again.
I have done this 3 times and hve 26 downloads eft so havent reaches full amount, what am i missing here

Any help that anyone has would be greatly appricated.
Thanks in advance
Aidan

[ddouglass]

Nothing can be done through the forums about registration or account problems . You will have to submit a Support Email Ticket.
Realize that each upgrade you buy is only good for 12 months after purchase. If you try to upgrade after that twelve months then you have to buy another upgrade registration for it to install.
In your account find the registration code you are using and look in the right hand column for the date of expiration.

[Aidan]

Thanks for the response,
I did purchase the upgrade and the full programe 4.32 costing for both over $300 and still it wont download, sent off ticket to mtu but their response time is slower than the mtu community.
I thought purchasing the new programe would rule out the out dated system update as it is a new purchase. just keeps asking me to buy upgrade, really has baffled me.

Just wondered if anyone else had experienced the same problem.

Aidan

[domitch]

Yes I am having the same problem. Purchased upgrade and I am getting the same message about the 2 computer deal.