Play List Window only shows PLAY arrow - Windows CUSTOM update fixed problem

[chaswitt]

Just purchased and installed Microstudio 4.005. When adding a file to the Play List and trying to play it a black screen momentarily appears and then disappears. Nothing plays and no screen with graphics. Play list only has a green button with a black Play arrow.

[George]

Make sure Windows is up to date.

http://www.update.microsoft.com/wind....aspx?ln=en-us

Use CUSTOM, not EXPRESS, and be certain to get NET FRAMEWORK. The newer Microstudio versions require it.

If that doesn't get it, then we'll need information regarding your system.

[billyo]

Originally Posted by chaswitt

Just purchased and installed Microstudio 4.005. When adding a file to the Play List and trying to play it a black screen momentarily appears and then disappears. Nothing plays and no screen with graphics. Play list only has a green button with a black Play arrow.

check your default cd /dvd drive..this happened to me if the screen goes on for a sec and no graphics is showing once you clicked on play that means your cd/dvd drive is not mstudio supported....

[chaswitt]

Thanks George--works fine now.

billyo---have been using this drive with MTU Microstudio for years so that was not the problem. Plextor PX-716U. Thanks for the suggestion.

[George]

Originally Posted by chaswitt

Thanks George--works fine now.

You're welcome...figured that was it considering your join date.

Take care,

[billyo]

Originally Posted by chaswitt

Thanks George--works fine now.

billyo---have been using this drive with MTU Microstudio for years so that was not the problem. Plextor PX-716U. Thanks for the suggestion.

sorry i didn't know that you're using the plextor drive..but that's usually the case ( mine anyway )..i was using my internal , which used to worked, i updated the drive and firmware still didnt work so now i too have the same plextor drive..but anyway, i'm glad to hear you got it working..

[JAMES HANNA]

Originally Posted by chaswitt

Just purchased and installed Microstudio 4.005. When adding a file to the Play List and trying to play it a black screen momentarily appears and then disappears. Nothing plays and no screen with graphics. Play list only has a green button with a black Play arrow.

I HAVE SAME PROBLEM;;BEEN TRYING TO RESOLVE FOR 3 WEEKS. WHAT DO WE DO NOW???

[JAMES HANNA]

I Have Same Problem: I Need Help Also. I Have Mtu New Burner. Jim

[admin]

Originally Posted by George

Make sure Windows is up to date.

http://www.update.microsoft.com/wind....aspx?ln=en-us

Use CUSTOM, not EXPRESS, and be certain to get NET FRAMEWORK. The newer Microstudio versions require it.

If that doesn't get it, then we'll need information regarding your system.

The proposed solution.

Originally Posted by chaswitt

Thanks George--works fine now.

The proposed solution worked for chaswitt.

Originally Posted by JAMES HANNA

I HAVE SAME PROBLEM;;BEEN TRYING TO RESOLVE FOR 3 WEEKS. WHAT DO WE DO NOW???

James, have you followed George's recommendations fully? They solved chaswitt's problem, and probably is what you need to do also.

Please post back here what happens after you do all your CUSTOM Windows Updates. We all want to know if this is THE ANSWER to this problem you both are reporting.

[JAMES HANNA]

Yes I Tried. Updated Custom, Installed Demo And It Worked Fine. Reinstalled Micro 4.0005 Same Prob. It Is Crazy Or Driving Me That Way.

[admin]

Originally Posted by JAMES HANNA

Yes I Tried. Updated Custom, Installed Demo And It Worked Fine. Reinstalled Micro 4.0005 Same Prob. It Is Crazy Or Driving Me That Way.

We need more information to help you. As I posted above, we cannot create the problem at MTU.

1. Please list (1, 2, 3, ...) the exact steps you are doing starting with whether Karaoke File or CD, or Audio File or CD is selected, and list everything you do ending with clicking the Play button.

2. Using the file you are trying to play, can you add it to the Write Disc List and click the Test CD Before Writing button? Does it go to completion, or does it report an error message about the file? Write down what the message is if one appears, and post it here.

3. What type of file are you trying to play? What is the .xxx extension? Using Windows Explorer or My Computer, view this file and post the file size you see.

4. Can you use the Import Tracks screen and import tracks from a CDG Karaoke Disc?

5. If you have any other MTU programs, can you run them from the Menu Bar commands?

[billyo]

Originally Posted by JAMES HANNA

Yes I Tried. Updated Custom, Installed Demo And It Worked Fine. Reinstalled Micro 4.0005 Same Prob. It Is Crazy Or Driving Me That Way.

i had the same problem, a while back.before 4.xxx everything was working fine i could import cdg's w/o any problem ,when i upgraded to 4.xxx i imported more cdg's but it wont play , play screen will pop up in a sec, then dis-appear, i ended up using my old external 716u plextor drive. all of a sudden my internal cd/dvd drive is not mstudio supported anymore.