Demo will not play songs

[herbyb]

I downloaded the demo to see if it would work with my computer, the songs downloaded and went to the main list, but will not play, I just get a flicker to the play window and it closes immediately. I read all the threads I could find and did all the downloads. here's what I have:
Gateway 250 laptop
Intel Pentium M 1.73 GHz
504 mb ram
Mobil Intel 915 GM/GMS.910 GML Express Chipset
Windows XP Professional SP2
HL-DT-ST RW/DVD GCC-4244N CD R/W
Direct X 9.0c(4.09.0000.0904)
.NET Framework v2.0

Please help, as I have seen this program work and very much wish to purchase it.

Thanks,

Herbyb

[ddouglass]

Did you do a "Custom" update or the "Express" update?
Also, you didn't list what type of burner you have and is it's firmware up to date?

[herbyb]

express update, my burner is the hl-dt-st rw/dvd gcc-4244n, whatever that is.

[ddouglass]

Originally Posted by herbyb

express update, my burner is the hl-dt-st rw/dvd gcc-4244n, whatever that is.

Your burner is made by LG but niether they or Gateway show any firmware updates. However Dell, who uses the same drive does have one at the below address.
http://notebook.free-driver-download...s-2000-XP.html

For your Windows updates you need to go back and do a "Custom" update. You will be surprised how many updates are missed, because Microsoft only downloads and installs the "Critical" updates under the Express update.

[admin]

Herbyb, Dale is right about your needing to select "Custom" versus "Express" for updating Windows. I truly wish we didn't have to go through all this.

We have thousands of users working fine with Microstudio, so I'm very, very interested to find out why you aren't.

Please... post back here after doing your Updates to let us know if that is the problem.

Thank you so very much for even taking the time to post your problem. I realize you could have just said the heck with it, and we'd never know if there is a problem or not.

Sincerely,

David Cox
President

[herbyb]

I got every update I could. I was able to upload an audio cd and play it back. I was unable to get a cd+g to work. I imported the files, put them in the play list(just like the audio cd) when i tried to play them, their time changed from 1:30 to 0:05 and counted down without playing.

[George]

Originally Posted by herbyb

the songs downloaded and went to the main list, but will not play.....

"Downloaded" from where, a cdg disc or the internet?

[herbyb]

from one of my cd+g discs