Search Online Database not working

[smoky]

When inputting from cdg tracks the local database works very nicely and saves some typing.

But the search online database appears to be completely inactive. What tips does anyone have for me to try to get this working? I really could use this.

Smoky

[Roy Dennis]

When you press Search Online Database button Does nothing happen at all ?
Does it not grey out and an hour glass icon appear ?

Obviously you have to be connected to the internet at the time.
It has to be manufactures disc not a custom disc.
You don't need to enter any brand or disc id in the boxes for it to work but must correct what it places in these fields.

Other than that it's just put the disc in push the button.

Have you ever had it working ?
Did it just stop with this upgrade ?

[smoky]

Nope.

It greys out but no hour glass appears. Internet is open. Then it immediately sends a pop up that says online database lookup did not find any info and to then enter brand and disk id. Which I do and then the local database takes over. I have entered over 100 chartbuster and sound choice disks and never once did I receive an Internet lookup. Now starting to enter pocket songs. Did MTU stop subscribing to a third party database? I think it was called Freebase or something similar.

I have had Microstudio for over a year, but this is my first month with Hoster.

Smoky

[Roy Dennis]

The Online database is working on mine I use it all the time as I have a monthly Sunfly disc delivered to me and within about a week of that being released it returns the full list for the new tracks.
I rarely find a disc that doesn't return results with it although it is not always fully accurate.

Hosters Search local database is Hosters own database all those entries were compiled by MTU. I don't think they update it anymore.

As you say you have Microstudio installed, that uses the same on line database to recognise disc imports but it has to be activated in that from the Tools "Enable Database Lookup"
So do those discs that don't show up in Hoster also not show up in Microstudio ?

[MTUSUPPORT]

The only thing that may cause this, is to make sure hoster.exe is allowed to contact the internet through your firewall. This is the only thing that can block it.

[smoky]

Bryan, Hoster IS accessing the online manual, online MTU customer support, the help videos, MTU Facebook, affiliate page ... I have them all up via Hoster as I reply to you. But not able to get any disk updated via the Search Online Database. When I press that button with a CDG loaded it INSTANTLY pops up this message: "The Online Database Lookup did not return any information for this disc. Please enter a Brand and DiscID before continuing. "

In fact it pops up so fast I doubt if it even has time to know if the database site is out there.

I feel like I am overlooking a step, but I am following directions carefully and double checking.

I will try Microstudio like Roy is asking, but if you think of anything I can do to turn that button on please advise. I could cry at all the typing I have had to do on over 100 disks so far. But I have another 1,000 discs to go., In the meantime I have been using Music Book Deluxe, but it does not have a direct
feed to Hoster like it does to CAVS. I really want to make your button work.

Smoky