Hoster upgrade 3.21a to 4.22

[doransdome]

I would have sworn that just a couple of weeks ago I saw this upgrade for $69.95 but now that I am ready I can not find it.

I checked my store account but it does not give me the upgrade option. Is this no longer possible?

[ddouglass]

In MTU web site click on "Store" between Products and Support. Under Hoster there is a button to click on for "Upgrade." This will take you where you need to go.

[doransdome]

Thanks Dale, but when I click on "Store" between Products and Support it takes me here.

Order a 12-month Upgrade If... your upgrade period has expired. To upgrade, log into your store Account. On the home page you will find a new section at the top with buttons and prices beside any products with expired upgrade periods. Click these to extend your 12-month upgrade for each product.

When I click Log In to my account I get this:
xxx Video Hoster Software V3.321A	Registration Code: Registration Email:

There is no where to click UPGRADE. If I click Download I go to a page to submit a ticket explaining my problem....which I did yesterday but do not expect to receive acknowledgement until Monday or Tuesday. So I guess I will have to wait for a reponse from MTU. But thanks for trying to direct me.

[ddouglass]

Look to the right of that product and you will see a statement that says your upgrade expires and a date. Below that is a button to Add to Cart. That is what you want.

[admin]

The "Add to Cart" button will appear at the top of your Account "Home" page IF you need to order the upgrade. If you try to install 4.22, and you do need to upgrade, you will be taken to a web page where you can upgrade, and the price will be there.

Let us know here if you try to upgrade and can't.

[doransdome]

Per Admin on 6/27 "The "Add to Cart" button will appear at the top of your Account "Home" page IF you need to order the upgrade. If you try to install 4.22, and you do need to upgrade, you will be taken to a web page where you can upgrade, and the price will be there."

Have submited inquiry 6/27 and again today. No ticket number received. Still can't upgrade. Thanks.