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  #1  
Old August 20th, 2008, 05:54 PM
Steve Bauer Steve Bauer is offline
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Cool Hoster Demo locks computer

I am having a problem with the demo version of Hoster. I have XP w/SP3 installed on a Compaq laptop. It is an AMD Turion 64 processor ML-34 (1.8 GHz, 512KB L2 cache)

When Hoster opens, I select "import CD tracks" from the "Import Songs" menu. The banner is active on the opening page with the Hoster logo in the center. Sometimes this one click is enough to lock the system requiring a cntrl-alt-del to close the program. Other times, I get to the "import CD tracks page but its too late, the opening page has locked even though the banner is still moving. One time, I got it to look up and list a karaoke CD but it would only convert one song but would not import as that was enough to lock the system.

I would like to purchase this program, and will if I can get it working. I noticed that you do not have a toll free number for on the phone support. I have read the manual, the knowledge base, etc., and would greatly appreciate any support you can give me to get this program purchased and up and running. Thanks,
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  #2  
Old August 20th, 2008, 06:12 PM
madjim- with the Lord madjim- with the Lord is offline
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Hey Steve,

Do you have all of the windows custom updates?

Do you have IE7?

What version of WMP (Window Media Player) are you using?

Jim
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  #3  
Old August 20th, 2008, 06:15 PM
Steve Bauer Steve Bauer is offline
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I just ran Windows updates and installed SP3 and everything else I was behind in. I have IE6. Is IE7 required for this?

Thanks for the quick reply!
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  #4  
Old August 20th, 2008, 06:20 PM
madjim- with the Lord madjim- with the Lord is offline
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Quote:
Originally Posted by Steve Bauer View Post
I just ran Windows updates and installed SP3 and everything else I was behind in. I have IE6. Is IE7 required for this?

Thanks for the quick reply!
I think it will work with IE6. I use IE7, it's a better browser in my opinion.

If you still have problems after all of your updates are done, get IE7 and see if it helps.

Be sure to do a system restart before you install the demo.

Jim
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  #5  
Old August 20th, 2008, 06:33 PM
Steve Bauer Steve Bauer is offline
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I un-installed Hoster, re-installed it, and re-booted! Got to the "Import page" and got a print-out of the disk. could not get any song to the "play" page........all I get is a bell when I click on anything.....I assume this is locked up.
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  #6  
Old August 20th, 2008, 06:45 PM
madjim- with the Lord madjim- with the Lord is offline
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Try installing IE7 and see if that helps. It's the only browser I've ever had installed with Hoster 4.0X.

Jim
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  #7  
Old August 20th, 2008, 07:00 PM
ddouglass ddouglass is offline
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Quote:
Originally Posted by Steve Bauer View Post
I un-installed Hoster, re-installed it, and re-booted! Got to the "Import page" and got a print-out of the disk. could not get any song to the "play" page........all I get is a bell when I click on anything.....I assume this is locked up.
What "Import Page" are you talking about? Tell us each step you have done.
By the way the Hoster video you see at first is part of Hoster's initialization. It is best to wait the couple seconds it requires for this to finish before trying to do anything.
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