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#1
August 6th, 2008, 12:04 PM
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Help!
As I am downloading 4.2, it tells me to ensure my internet connection is up and running. When I hit OK, it keeps bringing me back to the same window (Is my internet connection up and running). Obviously it is up and running 'cause I'm talking to you now! I was able to upgrade to 4.01 with no problem. Any ideas???
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#2
August 6th, 2008, 02:28 PM
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Restart your computer and try again. The link to 4.02 was delivering 4.01 before today. Are you sure you have 4.02?
Jim
__________________
 Don't Hate, Participate. GOD Bless!http://madjim.com http://www.myspace.com/madjimhall http://www.youtube.com/madjimhall Test Comp #1: P4 3GHz * 3gb RAM * XP Home SP3 * IE8 * WMP11 * NF3.5 * Onboard Sound * Onboard Video * * * MTU Rack (Show Computer) * P4 3GHz * 3gb RAM* XP Home SP3 * IE7 * WMP11 * NF3.5 * Sound Blaster PCI-512 * ATI Raydeon 9200
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#3
August 6th, 2008, 10:03 PM
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Jim. I still having the same problem! What's going on with the 4.02 upgrade????
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#4
August 6th, 2008, 10:20 PM
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Is this while your downloading or trying to install?
If this is while you are trying to download what else does the page say? In other words it is not necessarily your connection to the internet. It could be a link some where between you and the MTU server with thedownloads on it that is down. This server is not located in the same place as the forum computer, so you can get here and not to it. This may be fixed soon or could be out for a while. If the latter is the case eventually the routing servers for the internet will figure this out and reroute around it. These are things that are out of MTU's control.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#5
August 6th, 2008, 11:06 PM
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When I go to upgrade to 4.02, I start the upgrade process and it tells me I'm upgrading to 4.01?????. Once I've downloaded the upgrade, that's when the problem ocurrs. Make sense?
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#6
August 6th, 2008, 11:11 PM
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Just check and the link has gotten changed back to 4.01 this evening for some reason. MTU has been sent notification but nothing can be done until tomorrow morning.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#7
August 7th, 2008, 05:18 AM
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Quote:
Make sure your browser is closed before the install, otherwise it could be as Dale suggested that the server that verifies your registration codes could be down. Sam
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#8
August 7th, 2008, 07:05 PM
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I made sure the browser was closed when I tried to install the upgrade. Same problem!
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#9
August 7th, 2008, 08:05 PM
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Have you checked to make sure your firewall isn't blocking it. Make sure MTU.Com is allowed. This can also cause this error. Sorry just thought of it. Would be a good idea to add MTU.com to your Trusted Sites to in the IE Internet Options.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#10
August 7th, 2008, 10:48 PM
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Dale,
I added https://www.mtu.com to my trusted sites and I'm still getting the same results. "Make sure your internet connection is up and running".
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#11
August 7th, 2008, 10:54 PM
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What about the firewall? This is separate and accessible through the control panel.
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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#12
August 8th, 2008, 01:42 AM
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Quote:
__________________
Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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