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Old October 19th, 2007, 07:28 PM
Wayne White Wayne White is offline
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Join Date: Sep 2002
Posts: 196
Angry MTU Support Asnswer My Logs Please

Around Tuesday, I submitted an email as instructed by the window in the software installation. I have since submitted 2 Log Tickets & still don't have an answer. I have not had to KJ with discs because I have 5 licenses, but, it is still frustrating not to be able to get my laptop working again.

No one can help me but MTU. The message says the ID is already in use on 2 computers. 1 died long ago & I just replace the hard drive in the second (which I have read isn't a problem, but tell that to the install software).

With this being Friday & MTU not working on week ends, it looks like it will be a week before I get a response. The log page says allow 48 hours.

Don't get me wrong I'm a big fan, but I need to get this machine in operation soon...Wayne
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