clicking sound instead of music on cdg download

[peppe]

I just downloaded a bunch of new songs from my cdg's, every thing went great, everytime in fact because i tried relaoding the songs several times...MY PROBLEM......when i play the songs I downloaded all I hear is Clicking with no lyrics diplayed. please help! I'm sure its something simple that I am just not seeing or doing. HELP!!

[ddouglass]

Originally Posted by peppe

I just downloaded a bunch of new songs from my cdg's, every thing went great, everytime in fact because i tried relaoding the songs several times...MY PROBLEM......when i play the songs I downloaded all I hear is Clicking with no lyrics diplayed. please help! I'm sure its something simple that I am just not seeing or doing. HELP!!

What version of Hoster?

Have you installed all the Windows updates?

What CD/DVD drives are you using?

Do you have the latest updates from the manufacturer for those drives?

[peppe]

I have Hoster 3.301. have not installed any updates in about a year.. what drives?? not sure what your asking. I have the drives that came with my laptop, excluding my new external drive. Upgrades on these are up to date if that is what your asking. I hope this helps you help me because I am at a loss for this one. all works fine I just get clicking I am befuddled! thanks Peppe

[ddouglass]

Originally Posted by peppe

I have Hoster 3.301. have not installed any updates in about a year.. what drives?? not sure what your asking. I have the drives that came with my laptop, excluding my new external drive. Upgrades on these are up to date if that is what your asking. I hope this helps you help me because I am at a loss for this one. all works fine I just get clicking I am befuddled! thanks Peppe

I am asking about your CD drives both internal and external. If you don't know what brand they are how do you know they are up to date? You can find that information through Hoster if you look at the information that is in the Default drive screen (Tools/Default Drive). This will tell you the brand, model and firmware update loaded.

When you say the upgrades are current I am presuming you mean the Windows updates, so that is good.

Definately you need to update your Hoster. You should have received an email from MTU telling you about the free update and where to go to get it and recently too because they just released version 3.314 this week. If you didn't get the email then you may need to put a support ticket to get a link for the upgrade.
There have been some major improvements including better error correction and better code for handling the CD/DVD drives. And if memory serves me right MTU also fixed the clicking too.

Try the update to Hoster then if that doesn't solve it get the info on the CD drives and check the manufacturer's website for firmware upgrades for the model you have.

[peppe]

Thanks, ddouglass! I will start on this asap. your help is appreciated more than you will know. We are the only providers of karaoke in this area and its a BIG area so the pressure to upgrade with new music only natuarally is huge. I will be in touch with more Q's if I keep running into the problem. Thanks again!!!!!

[peppe]

I did the hoster upgrade and tried downloading the same cdg's. it actually did improve sort of... I now get the sound but with a little static in the back ground, but am still not getting the lyrics. any more advice?

[ddouglass]

Originally Posted by peppe

I did the hoster upgrade and tried downloading the same cdg's. it actually did improve sort of... I now get the sound but with a little static in the back ground, but am still not getting the lyrics. any more advice?

My first thought is the drive especially if you are getting static and no graphics from the import. You haven't said but since you had an older version I assume that anything you have previously imported is working graphics and all?
Make sure your Windows are up to date by checking the update site from Microsoft.
Also, find out what brand/model of CD drive you have and check that company's website for a firmware update.
If after both of those have been done and it still doesn't work it may be time to try a different drive as this one may be bad.

[MTUSUPPORT]

As Dale Douglas stated,
Your drive is the problem.

If you are now using Hoster 3.314, and it still does this, your drive will not work no matter what. You will have to replace the drive to fix this.

[peppe]

Thanks for thr responce gentlemen. I will check my hardware and upgrade if its doable and then check into drive problem. thanks a bunch for the info!!